Cannot open spreadsheet on Safari 11.1

Question

Level 1

9 points

Cannot open spreadsheet on Safari 11.1

Hi There,

I recently updated my iPhone 6 to iOS 11.3. Since then I'm unable to open any downloaded excel spreadsheet in Safari 11.1. It shows blank spreadsheet everytime I open it.

I think it's a bug because I tried it on iPhone 7 Plus as well which was updated to iOS 11.3 and it was not working on it. I'm posting a link to the sample excel spreadsheet I used for testing. Also, I'm attaching a link to the screen recording if it helps.

Link to spreadsheet and screen recording - https://s7works-my.sharepoint.com/:f:/g/personal/atulk_s7works_io/Erg-yGblU7JFuN 85EPoEoBUB0OHMBqstUJx9zt9Xo9xjpg?e=b5a8N…

Thanks and Regards,

Atul Kumar

iPhone 6, iOS 11.3, Safari 11.1

Posted on Apr 4, 2018 8:42 AM

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Answer 1

Eric Root

Level 10

685,215 points

Apr 23, 2018 1:50 PM in response to RACIResearch

Apple doesn’t routinely monitor the discussions. These are mostly user to user discussions.

Send Apple feedback. They won't answer, but at least will know there is a problem or a suggestion for change. If enough people send feedback, it may get the problem/suggested change solved sooner.

Click here to send Feedback

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Answer 2

atuls7works Author

Level 1

9 points

Apr 4, 2018 8:54 AM in response to Carolyn Samit

Hi Carolyn,

Thanks for your prompt response.

Before updating, I was able to open it without any problem (i didn't know that Numbers app is doing this job). So after updating to 11.3 I'm facing this issue. Do you think I have to update Numbers app separately or it's some issue with Numbers?

Regards,

Atul

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Answer 3

atuls7works Author

Level 1

9 points

Apr 4, 2018 9:06 AM in response to Carolyn Samit

Please check the screen recording I've posted. Earlier I was able to view entire spreadsheet but now it's just showing few of headers and the entire spreadsheet is blank. Can you please explain what's going on.

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Answer 4

Apr 23, 2018 9:48 AM in response to bigtoe

I am having the same problem. I developed an App (using an on-line builder) for my workplace, and ONLY my users (, employees only), who upgraded to iOS 11.3 have experienced the same issue. Using iOS 11.3, Safari 11.1, the Page will only display the headers / tabs, but rest of spreadsheet is blank. The spreadsheets open just fine for my Users who have not updated to iOS 11.3 yet. This is absolutely a 11.3 / Safari 11.1 issue. Apple engineers, time to get on this!!

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Answer 5

May 4, 2018 8:55 AM in response to atuls7works

Check your Safari Privacy and Security Settings. Turn off Fraudulent Website Warning and .xls & .xlsx should open. You may notice a display or formatting anomaly, so the sheets look different. For some reason, every cell has a thick border that is not formatted on the original document.

I have an Apple Developer Account, and I have reported this bug. Hopefully they will fix it so we can open Excel sheets without compromising security.

Best,

John Lacombe

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