why is my phone saying messages in iCloud is currently disabled

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Posted on Apr 4, 2018 8:54 AM

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22 replies

Apr 4, 2018 12:25 PM in response to ladikel16

ladikel16 wrote:


Michael sorry to say but this occurred after I ran the upgrade for IOS 11.3 last night. But thank you for your input.

Then yes, something is amiss. The feature was in the 11.3 beta but did not make the public release. I do not see anything like that on my iPhone 7, older 12.9” iPad Pro nor new 10.5” iPad Pro, all running iOS 11.3.


My iPad Air 2 is my beta device so I don’t discuss anything running or showing on it.

Apr 4, 2018 11:24 AM in response to ladikel16

ladikel16 wrote:


No I’m not aware of whether I’m running a beta version of IOS.

You would know if you installed beta software, it requires specialized steps that you'd have to acknowledge so I highly doubt that your in the public beta program. You can verify from your iPhone under Settings/General/About and check what Version is indicated (11.3 is not beta, 11.4 is).


If you truly are on 11.3 you can discuss the issue here, but I'd recommend providing feedback via the link I posted above. FWIW, I do not see this on my iPhone X running 11.3.

Apr 4, 2018 11:21 AM in response to ladikel16

We are not allowed to discuss problems with beta software here. Since you are not running the beta (which is an honest assumption), we are free to try to help you in the forum.


That's the good news. The bad news is that I don't know what to do to fix it short of restoring the iOS software. You could try that but it may or may not work.


If your phone is less than 90 days old, you still have free telephone support. You can also contact Apple for help here.

Contact Apple Support


You can use the link that was supplied above to report it.

http://www.apple.com/feedback/iphone.html

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why is my phone saying messages in iCloud is currently disabled

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