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Broken USB C Port

Sometime last year I purchased a refurb MacBook direct from Apple, and also picked up Apple Care+, as I always do for all my Apple products. As it happens, sometime last week my wife was using the MacBook and attempted to plug in a lighting cable and promptly broke the port, rendering the machine useless.


As an Apple user for over 25 years, I didn't think much of it. Apple is generally pretty good with this sort of thing and I expected it to be covered under one of my warranties — except it wasn't. And the price I was quoted for a repair was close to $500.


Since I really don't want to spend $500 to fix a $1K laptop that I didn't even own for a year, I'm trying to explore other options. Has anyone here had a broken USB C port before, and either attempted to fix it themselves or used a third party for the repair? I don't want to invalidate my warranty, but I would like to salvage the laptop if possible.

MacBook, macOS High Sierra (10.13.4)

Posted on Apr 4, 2018 10:16 AM

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Question marked as Top-ranking reply

Posted on Apr 4, 2018 11:45 AM

Yes it has. Repair estimates for anything are generally higher than actuals. But there are no guarantees.


The USB-C port on the 12" MacBook is a replaceable part, and it is hard to imagine that replacing it would be $500.


If you get it repaired, I would definitely recommend having it done by Apple.


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3 replies
Question marked as Top-ranking reply

Apr 4, 2018 11:45 AM in response to JoeyAnthony

Yes it has. Repair estimates for anything are generally higher than actuals. But there are no guarantees.


The USB-C port on the 12" MacBook is a replaceable part, and it is hard to imagine that replacing it would be $500.


If you get it repaired, I would definitely recommend having it done by Apple.


User uploaded file


User uploaded file

Broken USB C Port

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