I am trying to reopen my student account. However anytime I put in my student email it says that email address already exist.

was trying to reopen my Apple Music account that I cancelled two weeks ago. However anytime I put in my student email it is saying that email address already exists

iPhone X, iOS 11.3

Posted on Apr 5, 2018 12:58 AM

Top-ranking reply

chris_g1

Community Specialist

Posted on Apr 5, 2018 2:52 PM

Hello papyto,

Thanks for that info and choosing the Apple Support Communities. If I understand correctly, you are unable to subscribe again to Apple Music with your student membership. To help with this issue, please contact UNiDAYS as they verify the student accounts, and then contact Apple for further help with your account.

Get an Apple Music Student subscription - Apple Support

UNiDAYS Support | UNiDAYS

Contact Apple Support

Cheers!

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I am trying to reopen my student account. However anytime I put in my student email it says that email address already exist.

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