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My Mac won’t get past the loading bar screen AT ALL

User uploaded fileMy 13’ MacBook Air (Mid 2013) suddenly had crashed and had to restart, unfortunately I would see the Apple logo and the loading bar filling before moving slowly at 60% and stopping when it’s 100%, it would be stuck there for hours on end. The bad part about this is:


-When going to Recovery Mode, I couldn’t click on any of the options, nor can I use the enter key when selecting the options by the arrow keys.


-The loading bar gets stuck even when trying to load Safe Mode (Shift).


-Resetting the NVRAM does no help, I eventually get the same problem.


Is there anything I should do to help fix this?

Posted on Apr 5, 2018 12:00 PM

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10 replies

Apr 5, 2018 12:11 PM in response to 54731

A Troubleshooting Procedure that may Fix Problems with macOS El Capitan or Later

You should try each, one at a time, then test to see if the problem is fixed before going on to the next.


Be sure to backup your files before proceeding if possible.


  1. Shutdown the computer, wait 30 seconds, restart the computer.
  2. Disconnect all third-party peripherals.
  3. Resetting your Mac’s PRAM and NVRAM
  4. Reset the System Management Controller (SMC)
  5. Reset your Startup Disk and Sound preferences.
  6. Start the computer in Safe Mode. Test in safe mode to see if the problem persists, then restart normally.
  7. Use Apple Hardware Test to see if there is any hardware malfunction.
  8. Repair the disk by booting from the Recovery HD. Immediately after the chime hold down the Command and R keys until the Utility Menu appears. Choose Disk Utility and click on the Continue button. Select the indented (usually, Macintosh HD) volume entry from the side list. Click on the First Aid button in the toolbar. Wait for the Done button to appear. Quit Disk Utility and return to the Utility Menu. Restart the computer from the Apple Menu.
  9. Repair permissions on the Home folder: Resolve issues caused by changing the permissions of items in your home folder.
  10. Create a New User Account Open Users & Groups preferences. Click on the lock icon and enter your Admin password when prompted. On the left under Current User click on the Add [+] button under Login Options. Setup a new Admin user account. Upon completion log out of your current account then log into the new account. If your problems cease, then consider switching to the new account and transferring your files to it - Transferring files from one User Account to another.
  11. Download and install the OS X El Capitan 10.11.6 Combo Update or 10.12.6 Combo Update or Download macOS High Sierra 10.13.4 Combo Update as needed.
  12. Reinstall OS X by booting from the Recovery HD using the Command and R keys. When the Utility Menu appears select Reinstall OS X then click on the Continue button.
  13. Erase and Install OS X Restart the computer. Immediately after the chime hold down the Command and R keys until the Apple logo appears. When the Utility Menu appears:
  1. Select Disk Utility from the Utility Menu and click on Continue button.
  2. When Disk Utility loads select the drive (out-dented entry) from the Device list.
  3. Click on the Erase icon in Disk Utility's toolbar. A panel will drop down.
  4. Set the Format type to APFS (for SSDs only) or Mac OS Extended (Journaled.)
  5. Click on the Apply button, then wait for the Done button to activate and click on it.
  6. Quit Disk Utility and return to the Utility Menu.
  7. Select Reinstall OS X and click on the Continue button.

If none of the above helps then make an appointment at the Apple Genius Bar for service. If you need to find an Apple Store - Find a Store - Apple.

Apr 5, 2018 2:17 PM in response to 54731

Based on what you have posted, this could indicate a couple of things:

  1. The recovery partition is corrupted, and/or
  2. Your system drive is failing.


The progress bar appears when your Mac is attempting to load kernel extensions (aka, device drivers). One or more of them do not appear to be loading ... again maybe because they sit on a "bad spot" on the drive. However, a Safe Mode boot should have bypassed most if not all of these.

My Mac won’t get past the loading bar screen AT ALL

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