Airpods changing sound when on phone calls

My sound will be super slow and deep for a brief time - the person on the other side of the call says I sound like a chipmunk.

iPhone 6s Plus, iOS 11.3, Airpods - first production

Posted on Apr 5, 2018 12:06 PM

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Question marked as Top-ranking reply

Posted on Apr 6, 2018 9:45 AM

Hello Runfro,


Thanks for that info and choosing the Apple Support Communities. Based on what you stated, it seems you are experiencing issues with sound when using your AirPods when on a phone call on your iPhone. To help with this issue, restart your device as iOS clears cached data and does other system optimizations when you turn your device off and on. Test your issue again, and if you're still having this issue, follow these steps on your AirPods and test your issue again.

  1. Go to Settings > Bluetooth and tap the icon next to your AirPods.1 Then tap Forget This Device.
  2. Put your AirPods in the case and close the lid. Wait 15 seconds, then open the lid.
  3. Press and hold the setup button on the back of the case until you see the status light flash amber a few times, then flash white.
  4. Place your AirPods close to your device. Follow the steps on your iOS device's screen.

Restart your iPhone, iPad, or iPod touch

Get help with your AirPods - Apple Support


Cheers!
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Airpods changing sound when on phone calls

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