CarPlay phone static

Hi, am on 11.3.1 and the issue is continuing.

Just got car serviced thinking it was the USB connector (as I use a certified cable) yet VW said it was a known issue with Apple and fix coming in next release.

If so when as it's difficult to continue unplugging the phone while in car and call via bluetooth each time.

thanks

If CarPlay doesn't work like you expect, here’s what you can check. After each step, try using CarPlay again.

1. Make sure that Siri is turned on.
2. Restart your iPhone and your car. Depending on your car, you might see the CarPlay Home screen when you turn it on. If you don't, look for the CarPlay logo on your car’s display.
3. If possible, connect your iPhone to a different USB port in your car.
4. Try a different Lightning to USB cable. Make sure that the cable is certified.
5. Update to the latest version of iOS.
6. Check your car’s manual for help. You might need to install firmware updates for your stereo.

Set up CarPlay with your iPhone - Apple Support

Same issue here, started after 11.3 update. I have a 2017 Chevy Colorado. Static occurs when using the cable (have tried several cables with no change in the issue). Static occurs when playing podcasts, music app, and phone calls. Static begins after a few minutes of use. I can switch to the FM radio and then back to Carplay (or disconnect and then reconnect cable) and it seems that the static will go away for quite some time but eventually returns.

I just got a call back from Apple Senior Support:

• Apple is aware of the issue
• The issue has been reported by many users
• They are working on a fix
• Keep an eye out for updates

Don't know how it will play out, but at least they're acknowledging that it's an iOS issue. 😕

I will just add mine to the list. Like everybody else I get static. It might go 3 hours and never appear or 3 minutes and start up. Mine is in a 2016 Ford F150. I have found that disconnecting and reconnecting the USB will fix it temporarily but the easiest thing I've found is just hitting the radio power button off and immediately back on again. That stops it for an undetermined amount of time. Might come back in 10 minutes, might not come back for hours.

Very disappointed in Apple for not fixing this. Apple car play is not a selling feature if it doesn't work properly.

Just spent 35 minutes on the phone with Apple Support (supervisor). Same description of problem and let them know that:

• I am on the latest iOS release
• The problem has occurred since the release of 11.3
• I am using an Apple Lightning Cable
• The problem exists in my 2017 Chev Tahoe and my husband's 2017 Ford Raptor
• The problem exists in both vehicles with my iPhone 7+ and hubby's iPhone X
• The the static is intermittent - doesn't start out that way, but begins sometime 2-5 minutes after using CarPlay
• Static is background, but pervasive and intrusive
• Occurs with both music and phone
• Rebooting the phone / unplugging & replugging / restarting the car does not solve the problem
• Chevrolet claims there is no firmware update needed for their infotainment system

The issue was referred to engineering. Apple supervisor (I have his name and contact info) is going to call me back on Tuesday (6/19/2018) 8:30 EST with status. If you want to call and report your issue, you can refer to my case # ****
[Edited by Host]

I don't think this is solved I run 11.4. Crackling seems to randomly appear. It goes away momentarily if I switch apps, from say the Sirius app to Podcasts, but returns eventually. I've resorted to using bluetooth without any issues. Would really like Apple to get this figured out. I have a 2017 Chevy Volt and am using an 6s Plus with a brand new Apple lightening cable.

I have this issue as well. iPhone 7, iOS 11.3, and a 2017 Mustang with a Ford Sync 3 (which claims not to have any available CarPlay updates)

Since installing 11.3, the audio over the wired connection will randomly be filled with static. Disconnecting the phone and reconnecting resolves it temporarily, but it comes back. Seemingly it happens more often/faster after invoking any voice control like Siri or dictation in a text box.

The static happens not only during phone calls but regular music playback, Siri, etc.

I have two Chevy cars (Silverado and Suburban) both updates to the latest version of the radio firmware and 11.3.1 still has consistent and repeated CarPlay static issues on both. Additionally the recent rental car (Malibu) has the same problem. Please fix !!!

I am having the same issue on my iPhone 8+. It is fine for awhile and then it will turn to on/off static. Help! It is only while plugged in. I am using the cord that came with my iPhone. I have tried both USB ports and still same issue.

I've tried everything suggested here and on the Ford site. My 2016 Ford Sync 3 gets static from time-to-time when using Carplay with music, phone, and podcasts. Unplugging and reconnecting resolves the issue for a while, but it comes back. No static when using Bluetooth. All current versions being run. Please do something to fix this!

Same issue here. I have iPhoneX, 11.3, and two GM vehicles (2016 Camaro SS and 2017 Colorado). Both started doing this right after the 11.3 update.

I wish Apple would stop putting resources on silly gimmicks like Animoji and start cleaning up the bugs that affect the ability for core features to work correctly. iMessages is another sad situation relative to bugs that should just no exist at this point.

Updated to 11.4 today. Still getting static. But the good news is that I can now spend $800 to get stereo Homepods. Whoopee!