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My iPhone X is not Syncing after IOS 11.3 Update

After updating my iPhone X last week to IOS 11.3 I could not Sync photos (using iTunes ver. 12.7.4.76) from my PC (Windows 10) to my iPhone X. After the back up

My other iPhone 7 Plus (which is not updated to IOS 11.3) is doing will with iTunes Syncing. Please advise

iPhone X, iOS 11.3

Posted on Apr 6, 2018 11:54 PM

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Question marked as Best reply

Posted on Apr 15, 2018 8:44 AM

The problem has been solved, just follow these steps suggested by philipp273 on Apr 8, 2018:


philipp273Level 1 (9 points)


iTunes

by philipp273 Apr 8, 2018 4:05 PM in response to VimalGanpat


So until Apple fixes this, here is a workaround: Downgrade to iTunes 12.7.3! It definitely is an iTunes 12.7.4-issue. After downgrading to 12.7.3, everything is working again.


So you have to manually uninstall 12.7.4 and download 12.7.3 from Apple (just google for the version number, you'll find it).


Problem is that you have to go back to an auto-saved iTunes Library file from when you had 12.7.3 installed. So after installing but before starting 12.7.3 you have to first rename the current "iTunes Library.itl" file to something like "iTunes Library 12-7.4.itl" and then go to the "Previous iTunes Libraries" folder and take the presumably latest autosaved itl-file and move it one folder up and rename it to "iTunes Library.itl".


(Of course this means that you'll lose all changes you made to your iTunes library since updating to 12.7.4)

2 replies
Question marked as Best reply

Apr 15, 2018 8:44 AM in response to Dr.Love2000

The problem has been solved, just follow these steps suggested by philipp273 on Apr 8, 2018:


philipp273Level 1 (9 points)


iTunes

by philipp273 Apr 8, 2018 4:05 PM in response to VimalGanpat


So until Apple fixes this, here is a workaround: Downgrade to iTunes 12.7.3! It definitely is an iTunes 12.7.4-issue. After downgrading to 12.7.3, everything is working again.


So you have to manually uninstall 12.7.4 and download 12.7.3 from Apple (just google for the version number, you'll find it).


Problem is that you have to go back to an auto-saved iTunes Library file from when you had 12.7.3 installed. So after installing but before starting 12.7.3 you have to first rename the current "iTunes Library.itl" file to something like "iTunes Library 12-7.4.itl" and then go to the "Previous iTunes Libraries" folder and take the presumably latest autosaved itl-file and move it one folder up and rename it to "iTunes Library.itl".


(Of course this means that you'll lose all changes you made to your iTunes library since updating to 12.7.4)

My iPhone X is not Syncing after IOS 11.3 Update

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