When I wake up my mac from sleep, the screen glitches and displays static, but it's only a flash (0.5 seconds). I've seen posts about this happening in macbook pro as well, after we've updated to High Sierra. I've seen examples about screens with weird colors, but in my case is just a greyish static. This lasts for only a few seconds.
MacBook Air, High Sierra Version 10.13.4
A Troubleshooting Procedure that may Fix Problems with macOS El Capitan or Later
You should try each, one at a time, then test to see if the problem is fixed before going on to the next.
Be sure to backup your files before proceeding if possible.
- Select Disk Utility from the Utility Menu and click on Continue button.
- When Disk Utility loads select the drive (out-dented entry) from the Device list.
- Click on the Erase icon in Disk Utility's toolbar. A panel will drop down.
- Set the Format type to APFS (for SSDs only) or Mac OS Extended (Journaled.)
- Click on the Apply button, then wait for the Done button to activate and click on it.
- Quit Disk Utility and return to the Utility Menu.
- Select Reinstall OS X and click on the Continue button.
If none of the above helps then make an appointment at the Apple Genius Bar for service. If you need to find an Apple Store - Find a Store - Apple.
Totally unacceptable... I sent my macbook into repair, they ran a diagnostics and tried replicating the "bug", but told me that nothing was wrong... I was able to replicate this screen glitch with more mac models, this is not something exclusively for my computer. In my work, I also have a macbook air, and a macbook pro, and this happened for both computers... I believe Apple should answer for this.
I too now have this issue....I believe it started with 10.13.3 and has continued into 10.13.5 on a MacBookPro, Retina 15" mid-2014. It is so frustrating that Apple is aware but unwilling to do anything about it or even talk about the issue. It is not an anomaly when so many are having the issue. Fix it Apple! I agree that every time I wake up my computer, I hold my breath when I see the static/snow, asking myself is this it? Will this be the time my computer stops working?
Right? I urge you to call in to Apple. Take video of it ( while you’re holding your breath) w your phone - and get to a supervisor at Apple who will send a link so you can send the attachment to engineers. But so far resetting SMC, PRAM, and entire OS has not worked. I’ve also read replacing logic board, screen and battery hasn’t either - so don’t send it in. But the more people who send in the video the more they’ll know it’s still a problem! Agh.
Is that a joke?
I don't have 3 hours to loose for a computer I bought 2k€ and I absolutely need for working.
Fix this issue this is not acceptable, there is either a hardware or a software issue.
For my concern it started around the beginning of this year or the end of last year.
I remember that Apple gave a software update to fix video card sooner (end of 2017?).
It may be related and creates more issues.
Stop playing with our patience for such pricy devices.
Same here - does everyone on the thread also have the resolution on their (laptop) screen scaled for more space or do they just have the default scaling? I have it scaled on mine for more space and am trying to figure out if that is a contributing factor or not.
yes guys, I have got exactly same problem, and sometimes appears apple logo with progress bar or flickering for one to two second, before high sierra I do not think I experienced this problem, now I am running from MBP 13, 2017
yesterday I talked to support and the expert told me that an expected issue even for his Mac , I hope they can rid of it soon or with Mojave OS.
I just want to ask if anyone experience flickering screen or you heard about someone experience that ??
I have a video! I bought my MacBook brand new and this happend right out of the box after placing it on sleep mode . I bought it 2-3 months ago and it still glitches after the updates and going through the steps with the Mac people. I’ll call tomorrow morning and see what they tell me.
I have this same problem. My Mac 12" is on High Sierra 10.13.6. I took my Mac to the Apple store for repair. I was told its a High Sierra software issue that affects some computers, but not all, even if they are of the same model. They could not explain why my particular unit was affected by the issue when other Macs, different models and the same model also running High Sierra, were not. They told me that they cannot send computers afflicted with this problem for repair, and they were working on a fix. They could not tell me when the fix would be coming. Frankly, this was dissatisfying and disappointing. Apple should get out in front of this and give its customers information about how they will be resolving this. Instead, I'm uncertain when or if this will be fixed. Apple should be doing more for its customers unlucky enough to have gotten a unit that was vulnerable to this software issue.
So much for the warranty and paying a premium for a computer that "just works". If this isn't a defect, I'm not sure what is. Reading the material online about older Macs having this issue, this doesn't seem like a short term bug. It seems like a problem that spans several years that Apple hasn't resolved. Where is Apple support on this?
I was having the same issue. Mine would also shutdown immediately after logging in.. I took to apple customer care. They said that it was caused by dust in the logic boards or inside system. They cleaned it. Reinstalled macos..the problem hasnt happened since then
It was a new machine. Then they did a fresh install. They “guess” this will be fixed in mojave. But otherwise the Apple genius basically explained that it’s normal for Apple products have defects as long as it doesn’t affect function it’s ok. He’s ok with it and I should be too. Unbelievable.
They told me no fix yet. And they couldn't tell me when there will be a fix. They told me that they were told not to accept laptops for repair because they didn't have a fix and there was nothing they could do. If I were you, I would go back and get a new machine if you still can. "Glitch" is being too generous. Its a recurring defect.
To provide more info, on my laptop, I had to go back four times. At first they insisted that it had to be a hardware problem. They replaced the top case. Then they said it might be File Vault encryption. Turned it off, didn't work. Then they replaced logic board and did a clean OS install. This past week, they told me that their techs concluded that its a problem in the OS (High Sierra) and that there is an internally issued memo not to take any more machines for repairs because they do not have a fix. They said that they're working on it but have no information about when there will be a fix. The genius guessed that it might be fixed in Mojave, but they don't know.
I did a Google search for "mac screen static when opening" and I found an article and reports of seemingly similar static problems almost every year as early as 2008. I don't know what this problem is, but it seems to be more than a one-time "glitch" with the current OS. Its been more than two weeks since the Apple store declined to fix my laptop and still no news. Apple should be doing more.
Mac Wake Up Screen Glitch
