Cannot create zip file

When I compress items for a zip file, the file that's created does not have a zipper, and will not open on my mac. When I send in an email. the file opens but contains 0 items. Is there a fix?

MacBook Pro, macOS Sierra (10.12.6), Troubleshooting issue

Posted on Apr 9, 2018 9:30 AM

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3 replies

Apr 9, 2018 12:47 PM in response to haylo1626

haylo1626 wrote:


When I compress items for a zip file, the file that's created does not have a zipper, and will not open on my mac. When I send in an email. the file opens but contains 0 items. Is there a fix?


There are certainly more than one way of zipping files/folders


If you are using the right click contextual menu, but fails—refere to this kb

macOS Sierra: If you can’t compress an item

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Cannot create zip file

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