iTunes disconnects before sync/iPod(s)
Have been on what is becoming a nightmarish adventure with itunes and my 2 ipod classics. Initial issue concerned itunes freezing immediately when ipod connected. Problem arose after last update, v. 12.7.4.76. I eventually rolled back to v.12.7.3.46, the last version to work.
Doing so solved the 'freeze' problem but has created current issue being: ipod disconnects before I'm able to sync. As specifically as I can, it goes like this:
open itunes to sync
connect ipod
ipod flashes 'connected' screen, then flashes 'syncronizing'
ipod icon appears in upper left under account menu
click ipod icon to...
enter summary window - simultaneously to entering summary page, ipod goes into 'safe to remove' mode
Result? No sync
Itunes recognizes both ipods. It reads data volumes correctly and then immediately disconnects
FYI-
with itunes open, ipod connected but unconnected per itunes, things look like this;
in Device Mgr, USB controllers, Apple Mobile Device driver read clean
the driver for Mass Storage Device is flagged as 'windows uninstalling this device' (code 21)
the flag only appears when the above premature disconnect occurs
file explorer does not see connected ipod
with itunes closed and ipod connected
no issues is Device Mgr, Apple Mobile Device & Mass Storage Device drivers are clean
file explorer sees ipod and reads data volumes correctly
So, I guess my question is; where is the culprit? I'm assuming it's itunes....the issues above occur with both ipods.
Any idea's or advice is greatly appreciated.
