I raised a ticket with Apple - started an Apple chat. They got me to a Technical advisor (1 up from the normal guys). I was asked to restore the phone to do the following:
In total, I spent 2:45 hours... 30 min with the Apple advisors on Chat, 1:15 hrs for the Backups (2 backups for me), and 1:00 hr for the Restore. For me, this seems to have fixed the problem. I think the difference between the earlier attempts and this one was setting up the phone as a NEW phone before proceeding. I will update again in a week/10 days.
Hope it works for you folks too.
I'm having the same problem and it is seriously impacting my ability to make or receive business calls as the audio becomes distorted at unexpected points during the call. It seems to be increasing in frequency. Issue began 2-3 months ago. Originally, I thought it was only happening for audio I hear, but now other people are telling me my voice gets distorted periodically when I'm on the phone. Also, audio coming through my headset, headphone jack or phone speakers (podcasts, music) have the same distorted problem occuring.
I also get this but it is even when I'm speaking with someone on the phone!
I have the exact same problem, and it is driving me insane. I am shocked Apple is not addressing this, or have I missed something?
Oh yeah: I updated to 11.4.1 yesterday and have been hearing these distotions ever since... And I think I skipped 11.3 altogether, so I have only experienced this bug with 11.4.1
Following. Same problem.
How do we elevate this discussion at Apple?
Me too! Very embarrassing and it happens on almost every call. Either a slo motion voice or a high pitched chipmunk voice. I thought it was my headset but it’s not.
What can we do to get Apple to respond? Surely there must be some way!!
This is not helpful at all. This is clearly not an issue related to the speaker; it is a software issue, and Apple won’t admit it or provide a fix. Very disappointing.
My wife and I are having this exact same issue with our iPhone 6S Plus phones. Call audio and music audio randomly becomes distorted and sounds like a chipmunk or slow motion.
It’s been going on since about May. Very disappointing Apple is not addressing the problem.
As promised, I am providing my update... My phone works as designed now. The trick was to "Restore to Factory Settings" and set up the phone as a NEW PHONE. That does the trick.
Hope it works for you folks as well. Cheers!
Shree
I get random distorted audio after update to iOS 11.3
