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Getting charged for ap

I scribed by accident to an app , I deleted the app before I canceled it I think. Can you please stop having the app trying to charge my credit card because I can’t update my other apps cuz it wants to charge me first

Posted on Apr 10, 2018 6:39 PM

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Posted on Apr 10, 2018 7:19 PM

As said, you need to complete the payment. The subscription renewed and you must pay for it. After its complete you can request a refund to get the money back.


You can contact iTunes Billing directly through the link above and see if they can cancel the payment.

5 replies

Apr 10, 2018 6:45 PM in response to Michmach99

This is a user to user forum, you are not addressing Apple. As users we cannot cancel anything for you.


If the App tried to charge you but was unable for any reason, you need to complete the payment even if you already cancelled subscription.


Once completed, you can request a refund to iTunes Billing directly.


See here:

If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store - Apple Sup…


and here:

iTunes Store - Contact Us - Apple Support


Until you complete the payment, and your payment can again be verified, you will not be able to download any apps.

Apr 10, 2018 7:06 PM in response to Michmach99

You must first cancel any subscription automatic renewal (if you simply delete an app this does not cancel subscriptions):


View, change, or cancel your subscriptions [subscription automatic renewal] - https://support.apple.com/HT202039 - "Your membership or subscription might renew if you don't cancel your membership or subscription more than 24 hours before your renewal date." At this stage the renewal is considered a purchase. For a new subscription the sale is probably effective from when you first agree to subscribe. Canceling a subscription does not automatically start a refund since the existing subscription will normally continue until the end of its term and then just not renew.


If you wish a refund: Apple's terms of purchase in the USA are, "All Transactions are final" (https://www.apple.com/legal/internet-services/itunes/us/terms.html), but some countries have different laws so check terms for your country at: http://www.apple.com/legal/internet-services/itunes/. If sales are final then it is Apple's decision if they want to grant a refund. You can always ask, and people do get refunds on a case by case basis, but Apple can also say no. To request a refund:


Get help with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store - https://support.apple.com/HT204084


To request a refund or: Report a Problem - http://reportaproblem.apple.com - "Sign In for help with iTunes purchases made in the last 90 days"


If a reporting a problem request is unsuccessful you can also try:


Other ways to contact iTunes Store Support:

https://www.apple.com/emea/support/itunes/contact.html

https://support.apple.com/country-selector/itunes

Apr 10, 2018 7:10 PM in response to Limnos

Thank you greatly for your fast reply..I realized that now when it keeps trying to charge me...I NEVER used the app not even for 5 mins, I just didn’t like what it did, wasn’t what I was looking for. It’s canceled now, but I don’t think I should pay for the fee if I never used it. Is there anything I can do to stop it ?

Getting charged for ap

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