I canceled a subscription and deleted the app but the charge is still on my account if I update my banking information am I still going to get charged for it?

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Level 1

19 points

I canceled a subscription and deleted the app but the charge is still on my account if I update my banking information am I still going to get charged for it?

The bank card I had on file expired and there was never any issue until recently when I was prompted to choose 1 of 3 offers to continue on a website. All were free week trials so I chose 1 and it downloaded after a couple days I deleted the app and canceled the subscription. But on the day it was set to renew it couldn’t and now my account won’t allow my apps to update, I can’t get my bank app or any new ones until the payment method is updated. My question is am I going to get charged for the app I never used and was deleted and canceled once I put in my new bank card info?

null-OTHER, My Account

Posted on Feb 11, 2018 10:38 PM

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Answer 1

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King_Penguin

Level 10

334,150 points

Feb 11, 2018 11:01 PM in response to Dawginnd

If it thinks that you owe iTunes for the subscription then yes, you will be charged. How long before its renewal did you cancel its auto-renewal, and does it still show as stopped ? If less than 24 hours the renewal is likely to still happen. If more than that contact iTunes Support : http://reportaproblem.apple.com or https://www.apple.com/emea/support/itunes/contact.html

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I canceled a subscription and deleted the app but the charge is still on my account if I update my banking information am I still going to get charged for it?

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