Hello apple community,
I just upgraded my macbook air ( Mid 2013 ) to High sierra 10.13.4, and a touch bar appears on the bottom part of my display, I just don't know how to remove it, i tried every option in accessibility > zoom etc. but it just doesn't work, does anyone got the same problem since the update ?
Thanks in advance for your answers.
MacBook Air, macOS High Sierra (10.13.4)
Hey nicotine69,
Welcome to Apple Support Communities! It sounds like you have the Touch Bar displaying on your MacBook screen, and you’re looking to remove it. I’ll be happy to help out.
Switch Control is used to display the Touch Bar on the MacBook screen. The steps to turn this off are here: How to use accessibility features with Touch Bar on your MacBook Pro - Apple Support
Specifically, here’s those steps to turn it off:
Use Switch Control with Touch Bar
You can use Switch Control to display Touch Bar on your MacBook Pro screen. This lets you access Touch Bar elements with standard pointer controls.
First, turn on Switch Control:
- Choose Apple menu > System Preferences, click Accessibility, then click Switch Control.
- Click General, then select Enable Switch Control. The Switch Control Home Panel appears on your desktop.
Next, toggle Touch Bar:
- In the Switch Control Home Panel, click System.
- Click Toggle Touch Bar to show or hide Touch Bar.
Did that remove it for you? Let us know. Cheers!
Hello,
Thanks for you answer. I tried the manipulation but it just adds another touch bar. I think my bar is a bug from the update to high sierra 10.13.4. I created another test session, the touch bar doesn't appear. In safe mode, no touch bar either.
Any solution ?
Thanks.
Good morning nicotine69,
Thanks for following up with the steps you’ve tried. Because the issue is resolved in safe mode, take a look at the possibility of incompatible login items that may be causing the Touch Bar display to appear when it shouldn’t. Here’s how to check: macOS Sierra: If you think you have incompatible login items
If you’ve confirmed that there’s no login items causing the issue, then the next best step would be to reinstall the OS. While reinstalling the OS does not erase personal data, it’s always a good idea to have a backup before proceeding: How to back up your Mac - Official Apple Support
When you’re ready to reinstall, follow these steps. Be sure to choose to reinstall the OS and not erase the drive: How to reinstall macOS - Apple Support
Let us know how this goes or if you run into trouble. Cheers.
Touch bar on my screen/display
