Corrupted Data

Question

Level 1

24 points

Corrupted Data

I had an iPhone SE and I restored that iphone around 5 times and after updating to iOS 11 it went crazy in animation and other stuff. I recently bought an iPhone 8 and I transferred my iPhone SE data to my iPhone 8, my iPhone 8 is also facing some wired problem such as a black screen will appear for 10 seconds with a loading circle ( can’t use the iPhone but can feel the home button pressing ), my lock screen will open will some lag sometimes my app switcher get laggy ( while switching the app when I scroll to another app it seems very laggy ) , while opening a folder there will be a 1 second delay and other stuff. So is there a possiblilty that this might be due to some corrupted data? Bcos I went to a friend of mines who’s brother works in Apple, he told me that my iPhone is complete fine. But this kind of stuff are troubling me. Should I factory reset my iPhone and set it as a new?

Posted on Apr 12, 2018 7:20 AM

Reply

Answer 1

Top-ranking reply

ChrisJ4203

Level 10

236,309 points

Apr 12, 2018 7:24 AM in response to TESA79928

The best way to test this is to restore the device to factory and then set it up as new and test for a short period of time. If it continues to work correctly, then try restoring your backup again. If the problem returns, then it is corrupt data in your backup. You will have to restore the device again, set it up as new, not using your backup and then sync your data back to the phone individually.

Reply

Answer 2

KiltedTim

Level 10

225,978 points

Apr 12, 2018 7:25 AM in response to TESA79928

Yes, that's entirely possible. Restore iOS and set it up as a new phone. If the problems don't recur, then you can be pretty sure the issue was something corrupt in the backup you restored to it. If it still has problems, make an appointment at the genius bar and have it looked at.

Reply

Answer 3

TESA79928 Author

Level 1

24 points

Apr 12, 2018 10:55 AM in response to IdrisSeabright

Dude I wanted to say one more thing. The back I restored into my iPhone was from ICloud and not from my laptop, I mean the back up what I uploaded in this phone was from iCloud storage ( the 5 Gb free storage we get ) . So, it’s fine for me to factory reset and start it as a new, right?

Reply