Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

low performances

Hello,

How can I fix these issues?


/etc/hosts Count: 62 - Corrupt!

Unexpected/etc/sudoers size: Found 1302 B but expected 1563 B



It follows a complete diagnostic report of my macbook pro. Thank you very much for your attention!


Federico


EtreCheck version: 4.1.4 (4A203)

Report generated: 2018-04-12 15:50:27


Major Issues:

Anything that appears on this list needs immediate attention.


Modified suoders file - The sudoers file has been modified. This is unusual and is sometimes evidence of malware.

Poor performance - EtreCheck report took over 10 minutes to run. This is very unusual.


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.


Corrupt hosts file - Hosts file is corrupt.


Hardware Information:

MacBook Pro (15-inch, Mid 2012)

MacBook Pro Model: MacBookPro9,1

1 2,7 GHz Intel Core i7 (i7-3820QM) CPU: 4-core

8 GB RAM At maximum

BANK 0/DIMM0

4 GB DDR3 1600 ok

BANK 1/DIMM0

4 GB DDR3 1600 ok

Battery: Health = Normal - Cycle count = 875


Video Information:

Intel HD Graphics 4000 - VRAM: 1536 MB

Color LCD 1680 x 1050

NVIDIA GeForce GT 650M - VRAM: 1024 MB


Drives:

disk0 - APPLE HDD HTS727575A9E362 750.16 GB (Mechanical)

Internal SATA 3 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 [Core Storage Container] 749.30 GB

disk1 - Macintosh HD (Journaled HFS+) 748.93 GB

disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB


Mounted Volumes:

disk1 - Macintosh HD 748.93 GB (360.90 GB free)

Journaled HFS+

Mount point: /


Network:

Interface en0: Ethernet

Interface en4: ZTE Mobile Broadband Station

Interface en5: iPhone

Interface fw0: FireWire

Interface en1: Wi-Fi

802.11 a/b/g/n

One IPv4 address

Interface en3: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 45.25 GB available


System Software:

macOS High Sierra 10.13.4 (17E199)

Time since boot: Less than an hour

System Load: 1.88 (1 min ago) 1.72 (5 min ago) 1.54 (15 min ago)


Configuration Files:

File /etc/sudoers size: Found 1302 but expected 1563

/etc/hosts - Count: 62 - Corrupt!


Security:

System

Status

Gatekeeper

Mac App Store and identified developers

System Integrity Protection

Enabled


Unsigned Files:

Launchd: /Library/LaunchAgents/com.amazon.sendtokindle.launcher.plist

Executable: /usr/bin/stkLaunchAgent.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist

Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.amazon.music.plist

Executable: /Applications/Amazon Music.app/Contents/MacOS/Amazon Music Helper

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.prey.agent.plist

Executable: /usr/local/lib/prey/current/bin/prey

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.logos.LogosIndexer.plist

Executable: /Applications/Logos.app/Contents/MacOS/LogosIndexer.app/Contents/MacOS/LogosInd exer

Details: Exact match found in the whitelist - probably OK


Kernel Extensions:

/Library/Application Support/ESET/esets/PlugIns/kext

[Not Loaded] esets_kac_64_106.kext (6.1.12 - SDK 10.6)

[Not Loaded] esets_mac_64_106.kext (6.1.12 - SDK 10.6)

[Not Loaded] esets_pfw_64_106.kext (6.1.12 - SDK 10.6)


/Library/Extensions

[Loaded] MB_MBAM_Protection.kext (Malwarebytes Corporation, 3.2 - SDK 10.13)


/System/Library/Extensions

[Not Loaded] tcpblocknke.kext (4.0.0 - SDK 10.8)


System Launch Agents:

[Not Loaded]

8 Apple tasks

[Loaded]

181 Apple tasks

[Running]

102 Apple tasks

[Other]

2 Apple tasks


System Launch Daemons:

[Not Loaded]

38 Apple tasks

[Loaded]

189 Apple tasks

[Running]

109 Apple tasks


Launch Agents:

[Loaded]

com.oracle.java.Java-Updater.plist (? 57e06284 - installed 2017-12-20)

[Loaded]

com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-01-30)

[Other]

com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-15)

[Loaded]

com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-04)

[Not Loaded]

com.teamviewer.teamviewer_desktop.plist (? d4765397 - installed 2015-09-09)

[Not Loaded]

com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2012-12-01)

[Running]

com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2018-02-26)

[Loaded]

org.macosforge.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2016-10-26)

[Running]

com.amazon.sendtokindle.launcher.plist (? d18c2039 - installed 2016-09-27)

[Not Loaded]

com.teamviewer.teamviewer.plist (? aa311aa9 - installed 2015-09-09)


Launch Daemons:

[Running]

com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2018-02-26)

[Loaded]

com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-03-27)

[Not Loaded]

com.bombich.ccc.scheduledtask.C1762710-1556-46D3-8E99-A81015F2120C.plist (? fd696c5b - installed 2014-09-14)

[Other]

com.eset.esets_daemon.plist (? d3b86ff2 - installed 2015-09-28)

[Not Loaded]

com.bombich.ccc.scheduledtask.390243A8-BC3F-476C-8062-643EAF40A1DB.plist (? 23021862 - installed 2014-09-14)

[Loaded]

org.macosforge.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2016-10-26)

[Running]

com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2018-02-26)

[Not Loaded]

com.bombich.ccc.scheduledtask.EFA1A33D-4CC1-4276-A854-0D9581E0CFBB.plist (? bd20780b - installed 2014-09-14)

[Loaded]

com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-15)

[Loaded]

com.bombich.ccchelper.plist (? bc948f55 - installed 2017-02-07)

[Not Loaded]

com.bombich.ccc.scheduledtask.2C87AECF-C31E-4976-A4D0-AC532275B3C1.plist (? 926a4362 - installed 2014-09-14)

[Other]

com.bombich.ccc.plist (? 41245744 - installed 2014-08-03)

[Loaded]

com.google.keystone.daemon.plist (Google, Inc. - installed 2018-03-06)

[Running]

com.cleverfiles.cfbackd.plist (? 65468217 - installed 2016-01-10)

[Loaded]

com.adobe.SwitchBoard.plist (? 856489a3 - installed 2012-09-22)

[Loaded]

com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2018-04-09)

[Loaded]

com.delantis.tcbblocknke_load_kext.plist (? aae84ad1 - installed 2010-10-31)

[Other]

com.prey.agent.plist (? 714c4ad6 - installed 2017-03-02)

[Loaded]

com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-01-30)

[Loaded]

com.delantis.tcbblockd.plist (? 48f1fc91 - installed 2014-03-06)

[Not Loaded]

com.teamviewer.teamviewer_service.plist (? b485a599 - installed 2015-09-09)

[Loaded]

com.teamviewer.Helper.plist (? 7ca2e004 - installed 2015-10-21)

[Loaded]

com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2017-12-20)

[Loaded]

com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2015-07-24)

[Loaded]

com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-10-23)

[Loaded]

com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-15)

[Other]

com.bombich.ccc.scheduledtask.B5137ADF-9F2C-48E4-ABC8-7D56AC5C3C91.plist (? 23b76496 - installed 2014-09-14)

[Not Loaded]

com.bombich.ccc.scheduledtask.0A7BAAC6-624D-4364-BCFE-56FB1CB76560.plist (? fc7f65e9 - installed 2014-09-14)


User Launch Agents:

[Loaded]

com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-10)

[Loaded]

de.metaquark.appfresh.plist (? 0 - installed )

[Running]

com.amazon.music.plist (? 0 - installed 2016-12-14)

[Loaded]

com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.D77540B8-C9C9-41CB-984A-7DD B6CF39838.plist (Apple, Inc. - installed 2018-04-12)

[Running]

com.spotify.webhelper.plist (Spotify - installed 2016-12-16)

[Loaded]

com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2017-08-10)

[Loaded]

com.logos.LogosIndexer.plist (? 0 - installed 2017-09-13)

[Other]

com.google.GoogleContactSyncAgent.plist (? 0 - installed )


User Login Items:

Printer Pro Desktop Applicazione

(/Applications/Printer Pro Desktop.app)

iTunesHelper Applicazione (installed 2018-04-10)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

OneDrive Applicazione

(/Applications/OneDrive.app)

PopChar Applicazione (Ergonis Software GmbH

(/Applications/PopChar.app)

Caffeine Applicazione (Mac App Store

(/Applications/Caffeine.app)

LoginHelper SMLoginItem (Mac App Store - installed 2016-11-16)

(/Applications/MenuTab Pro for Google Calendar.app/Contents/Library/LoginItems/LoginHelper.app)

GrowlLauncher SMLoginItem (Mac App Store - installed 2013-11-03)

(/Applications/Growl.app/Contents/Library/LoginItems/GrowlLauncher.app)


Internet Plug-ins:

AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 (installed 2012-08-09)

FlashPlayer-10.6: 29.0.0.140 (installed 2018-04-10)

QuickTime Plugin: 7.7.3 (installed 2018-04-12)

AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-02-24)

AdobePDFViewer: 18.011.20038 (installed 2018-02-24)

Flash Player: 29.0.0.140 (installed 2018-04-10)

Flip4Mac WMV Plugin: 3.3.8.1 (installed 2016-11-16)

SharePointBrowserPlugin: 14.7.7 (installed 2017-10-04)

PepperFlashPlayer: 29.0.0.140 (installed 2018-04-10)

Silverlight: 5.1.41212.0 (installed 2016-05-12)

JavaAppletPlugin: Java 8 Update 161 build 12 (installed 2018-03-23)


User Internet Plug-ins:

BlueStacks Install Detector: Unknown


Safari Extensions:

  1. AdBlock.safariextz - BetaFish, Inc. - https://getadblock.com (installed 2015-09-26)
  2. Pushbullet.safariextz - Fancy Pixel - http://www.fancypixel.it (installed 2015-02-04)
  3. OpenIE.safariextz - Parallels - http://www.parallels.com (installed 2012-09-21)
  4. Pushbullet.safariextz - Pushbullet Inc - https://www.pushbullet.com (installed 2015-07-30)


3rd Party Preference Panes:

Flash Player (installed 2018-03-27)

Flip4Mac WMV (installed 2016-11-16)

FUSE for OS X (OSXFUSE) (installed 2016-01-18)

Java (installed 2018-03-23)

Perian (installed 2013-12-11)

PrintOptionPane (installed 2014-06-10)

TCPBlock (installed 2014-12-07)


Top Processes by CPU:

Process (count)

Source

% of CPU

spindump

Apple

29

mdworker (6)

Apple

26

sandboxd

Apple

9

WindowServer

Apple

7

kernel_task

Apple

4


Top Processes by Memory:

Process (count)

Source

RAM usage

mdworker (24)

Apple

1.06 GB

kernel_task

Apple

1008 MB

com.apple.WebKit.WebContent (2)

Apple

248 MB

MTLCompilerService (7)

Apple

246 MB

Mail

Apple

211 MB


Top Processes by Network Use:

Process

Source

Input

Output

ocspd

Apple

24 MB

200 B

mDNSResponder

Apple

3 MB

230 KB

netbiosd

Apple

334 KB

22 KB

Mail

Apple

233 KB

111 KB

apsd

Apple

20 KB

48 KB


Top Processes by Energy Use:

Process (count)

Source

Energy usage (0-100)

ocspd

Apple

5

WindowServer

Apple

3

hiutil (2)

Apple

2

mds

Apple

1

mds_stores

Apple

1


Virtual Memory Information:

Available RAM

1.35 GB

Free RAM

18 MB

Used RAM

6.65 GB

Cached files

1.33 GB

Swap Used

113 MB


Software Installs (past 30 days):

Name

Version

Install Date

WiFi Explorer

2.4

2018-03-17

PDF Expert

2.3.2

2018-03-17

Battery Health

5.7

2018-04-10

iFax

3.21

2018-04-10

PrivacyScan

1.9.4

2018-04-10

The Unarchiver

3.11.5

2018-04-10

Spark

1.5.10

2018-04-10

DaisyDisk

4.5

2018-04-12

Memory Clean

6.4

2018-04-12


Clean up:

/Library/LaunchDaemons/com.bombich.ccc.scheduledtask.EFA1A33D-4CC1-4276-A854-0D9 581E0CFBB.plist

/Applications/Carbon Copy Cloner.app/Contents/MacOS/ccchelper.app/Contents/MacOS/ccchelper

Executable not found

/Library/LaunchDaemons/com.eset.esets_daemon.plist

/Applications/ESET Cyber Security Pro.app/Contents/MacOS/esets_ctl

Executable not found

/Library/LaunchDaemons/com.bombich.ccc.scheduledtask.B5137ADF-9F2C-48E4-ABC8-7D5 6AC5C3C91.plist

/Applications/Carbon Copy Cloner.app/Contents/MacOS/ccchelper.app/Contents/MacOS/ccchelper

Executable not found

/Library/LaunchDaemons/com.delantis.tcbblocknke_load_kext.plist

/usr/local/bin/tcpblocknke

Executable not found

/Library/LaunchDaemons/com.bombich.ccc.scheduledtask.2C87AECF-C31E-4976-A4D0-AC5 32275B3C1.plist

/Applications/Carbon Copy Cloner.app/Contents/MacOS/ccchelper.app/Contents/MacOS/ccchelper

Executable not found

/Library/LaunchDaemons/com.bombich.ccc.scheduledtask.390243A8-BC3F-476C-8062-643 EAF40A1DB.plist

/Applications/Carbon Copy Cloner.app/Contents/MacOS/ccchelper.app/Contents/MacOS/ccchelper

Executable not found

~/Library/LaunchAgents/com.google.GoogleContactSyncAgent.plist

/System/Library/PrivateFrameworks/GoogleContactSync.framework/Versions/A/Resourc es/gconsync

Executable not found

~/Library/LaunchAgents/de.metaquark.appfresh.plist

~/Downloads/AppFresh.app/Contents/Resources/AppFreshDaemon

Executable not found

/Library/LaunchDaemons/com.delantis.tcbblockd.plist

/usr/local/bin/tcpblockd

Executable not found

/Library/LaunchDaemons/com.bombich.ccc.scheduledtask.C1762710-1556-46D3-8E99-A81 015F2120C.plist

/Applications/Carbon Copy Cloner.app/Contents/MacOS/ccchelper.app/Contents/MacOS/ccchelper

Executable not found

/Library/LaunchDaemons/com.bombich.ccc.scheduledtask.0A7BAAC6-624D-4364-BCFE-56F B1CB76560.plist

/Applications/Carbon Copy Cloner.app/Contents/MacOS/ccchelper.app/Contents/MacOS/ccchelper

Executable not found


Diagnostics Information (past 7 days):

2018-04-12 14:16:01 Dropbox.app Crash (14 times)

abort() called

2018-04-12 13:16:32 Accounts.prefPane Crash (3 times)

Performing @selector(ok:) from sender NSButton 0x6000001571e0

Bug: DirectoryService.framework missing function: dsCopyDataFromNodeRef

2018-04-12 11:24:31 Finder.app Crash (12 times)

2018-04-12 11:01:50 CalendarAgent Crash (3 times)

2018-04-12 05:47:38 update_dyld_shared_cache Crash (7 times)


End of report

MacBook Pro, macOS High Sierra (10.13.4)

Posted on Apr 12, 2018 7:25 AM

Reply
Question marked as Best reply

Posted on Apr 12, 2018 7:30 AM

Uninstall Cyber Security Pro. No Anti-Virus software or so-called “cleaning” apps are needed or recommended for Mac OS. They can conflict with Mac's own built-in security. At best they will slow your Mac by using unnecessary resources and at worst will bork your entire system.


etc hosts file:

https://discussions.apple.com/docs/DOC-8091


From Eric Root:

Restore etc hosts to default:

http://osxdaily.com/2014/04/12/restore-original-hosts-file-mac/

Similar questions

5 replies
Question marked as Best reply

Apr 12, 2018 7:30 AM in response to Telemakos69

Uninstall Cyber Security Pro. No Anti-Virus software or so-called “cleaning” apps are needed or recommended for Mac OS. They can conflict with Mac's own built-in security. At best they will slow your Mac by using unnecessary resources and at worst will bork your entire system.


etc hosts file:

https://discussions.apple.com/docs/DOC-8091


From Eric Root:

Restore etc hosts to default:

http://osxdaily.com/2014/04/12/restore-original-hosts-file-mac/

low performances

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.