Imac slow and beachballing
A few days ago my iMac started lagging. I got an EtreCheck but i`m to bad at computers so i can`t understand what to do. Could someone with a little more experience help me out? This is the report:
EtreCheck version: 4.3 (4D007)
Report generated: 2018-05-16 14:58:28
Download EtreCheck from https://etrecheck.com
Runtime: 24:52
Performance: Poor
Problem: Beachballing
Major Issues:
Anything that appears on this list needs immediate attention.
Poor performance- EtreCheck report took over 10 minutes to run. This is very unusual.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Clean up- There are orphan files that could be removed.
Unsigned files- There is unsigned software installed. They appear to be legitimate but should be reviewed.
Corrupt hosts file- Hosts file is corrupt.
Hardware Information:
iMac (27-inch, Late 2013)
iMac Model: iMac14,2
1 3,4 GHz Intel Core i5 (i5-4670) CPU: 4-core
8 GB RAM - Upgradeable
BANK 0/DIMM0 - 4 GB DDR3 1600 ok
BANK 1/DIMM0 - 4 GB DDR3 1600 ok
BANK 0/DIMM1 - Empty
BANK 1/DIMM1 - Empty
Video Information:
NVIDIA GeForce GTX 780M - VRAM: 4096 MB
iMac 2560 x 1440
Drives:
disk0 - APPLE SSD SD0128F 121.33 GB (Solid State - TRIM: Yes)
Internal PCI 5.0 GT/s x2 Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 [Core Storage Container] 120.99 GB
disk0s3 - B*******X [Recovery] 134 MB
disk1 - APPLE HDD ST3000DM001 3.00 TB (Mechanical)
Internal SATA 6 Gigabit Serial ATA
Mounted Volumes:
Network:
Interface Bluetooth-Modem: Bluetooth DUN
Interface en0: Ethernet
Interface en1: AirPort
802.11 a/b/g/n/ac
One IPv4 address
Interface bridge0: Thunderbolt Bridge
iCloud Quota: 32.59 GB available
System Software:
macOS High Sierra 10.13.4 (17E202)
Time since boot: About an hour
System Load: 1.32 (1 min ago) 1.34 (5 min ago) 1.45 (15 min ago)
Configuration Files:
/etc/hosts - Count: 0 - Corrupt!
Security:
System | Status |
---|---|
Gatekeeper | Mac App Store and identified developers |
System Integrity Protection | Enabled |
Unsigned Files:
Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/org.chromium.chromoting.plist
Executable: /Library/PrivilegedHelperTools/org.chromium.chromoting.me2me.sh --run-from-launchd
Details: Exact match found in the whitelist - probably OK
Launchd: ~/Library/LaunchAgents/com.valvesoftware.steamclean.plist
Executable: /Users/***/Library/Application Support/Steam/SteamApps/steamclean
Details: Exact match found in the whitelist - probably OK
Kernel Extensions:
/Library/Extensions
[Loaded] Boom2Device.kext (Global Delight Technologies Pvt. Ltd, 1.2 - SDK 10.10)
/System/Library/Extensions
[Not Loaded] LittleSnitch.kext (3.0 - SDK 10.8)
[Not Loaded] JabraUSB.kext (Kim Jensen, 1.0.0 - SDK 10.11)
System Launch Agents:
[Not Loaded] | 9 Apple tasks |
[Loaded] | 165 Apple tasks |
[Running] | 117 Apple tasks |
[Other] | 2 Apple tasks |
System Launch Daemons:
[Not Loaded] | 35 Apple tasks |
[Loaded] | 179 Apple tasks |
[Running] | 121 Apple tasks |
[Other] | One Apple task |
Launch Agents:
[Other] | com.adobe.AdobeCreativeCloud.plist (? faec172d - installed 2018-05-09) |
[Not Loaded] | com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2018-03-05) |
[Loaded] | org.macosforge.xquartz.startx.plist (? 2748570a - installed 2012-08-27) |
[Loaded] | com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-04) |
[Not Loaded] | com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-31) |
[Other] | com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-16) |
[Loaded] | org.chromium.chromoting.plist (? 81572da9 - installed 2018-02-01) |
Launch Daemons:
[Loaded] | com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-16) |
[Running] | com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-01-13) |
[Loaded] | com.apple.installer.osmessagetracing.plist (Apple - installed 2018-04-18) |
[Loaded] | com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2018-05-15) |
[Loaded] | com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-04-29) |
[Loaded] | com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-09-14) |
[Loaded] | org.macosforge.xquartz.privileged_startx.plist (? 77ab826e - installed 2012-08-27) |
[Running] | com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-01-31) |
[Loaded] | com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-16) |
[Loaded] | com.google.keystone.daemon.plist (Google, Inc. - installed 2018-03-06) |
[Loaded] | jp.co.canon.MasterInstaller.plist (? d0637166 - installed 2016-01-23) |
[Loaded] | com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2015-08-15) |
[Loaded] | com.nordvpn.NordVPN.Helper.plist (TEFINKOM & CO S.A - installed 2017-03-11) |
User Launch Agents:
[Running] | com.spotify.webhelper.plist (Spotify - installed 2018-04-20) |
[Loaded] | com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2018-04-13) |
[Loaded] | com.valvesoftware.steamclean.plist (? 0 - installed 2017-07-12) |
[Other] | com.jdibackup.ZipCloud.notify.plist (? 0 - installed 2016-09-16) |
[Other] | com.jdibackup.ZipCloud.autostart.plist (? 0 - installed 2016-09-16) |
[Not Loaded] | com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-02-06) |
[Not Loaded] | jp.co.canon.Inkjet_Extended_Survey_Agent.plist (? 0 - installed 2015-02-12) |
[Loaded] | com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2018-03-05) |
[Other] | com.adobe.ARM.***.plist (? 0 - installed 2013-03-11) |
User Login Items:
iTunesHelper Program (? - installed 2018-05-04)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
AdobeResourceSynchronizer Program (? - installed 2018-05-15)
(/Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app)
Wondershare Helper Compact Program (? - installed 2016-08-11)
(/Users/***/Library/Application Support/Helper/Wondershare Helper Compact.app)
Canon IJ Network Scanner Selector2 Program (? - installed 2014-09-29)
(/Library/Printers/Canon/IJScanner/Utilities/Canon IJ Network Scanner Selector2.app)
AdobeResourceSynchronizer Program (? - installed 2018-05-15)
(/Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app)
Internet Plug-ins:
DirectorShockwave: 12.0.7r148 (installed 2013-12-05)
Flip4Mac WMV Plugin: 2.3.8.1 (installed 2011-01-14)
iidplg: 5.7 (installed 2013-04-29)
AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-05-15)
FlashPlayer-10.6: 29.0.0.171 (installed 2018-05-08)
Silverlight: 5.1.50901.0 (installed 2018-04-28)
WidevineMediaOptimizer: 6.0.0.12757 (installed 2014-06-09)
QuickTime Plugin: 7.7.3 (installed 2018-03-28)
Flash Player: 29.0.0.171 (installed 2018-05-08)
iPhotoPhotocast: 7.0 (installed 2012-04-29)
SharePointBrowserPlugin: 14.7.1 (installed 2017-01-13)
AdobePDFViewer: 18.011.20040 (installed 2018-05-15)
EPPEX Plugin: 10.0 (installed 2016-01-23)
JavaAppletPlugin: 15.0.1 (installed 2014-09-25)
Safari Extensions:
SaveFrom.net helper.safariextz - SaveFrom.net - http://savefrom.net(installed 2018-04-21) |
OpenIE.safariextz - Parallels - http://www.parallels.com(installed 2017-07-12) |
3rd Party Preference Panes:
Flash Player (installed 2018-04-29)
Flip4Mac WMV (installed 2011-01-13)
Jabra Suite for Mac (installed 2018-03-19)
MacFUSE (installed 2008-12-19)
VLC Streamer (installed 2012-07-04)
Time Machine:
Skip System Files: No
Mobile backups: No
Auto backup: Yes
Volumes being backed up:
Destinations:
D**a [Network] (Last used)
Total size: 3.00 TB
Total number of backups: 68
Oldest backup: 2017-09-01 17:19:11
Last backup: 2018-05-16 14:13:02
Top Processes by CPU:
Process (count) | Source | % of CPU |
Safari | Apple | 9 |
sandboxd | Apple | 9 |
WindowServer | Apple | 8 |
com.apple.WebKit.WebContent (6) | Apple | 7 |
kernel_task | Apple | 4 |
Top Processes by Memory:
Process (count) | Source | RAM usage |
kernel_task | Apple | 830 MB |
com.apple.WebKit.WebContent (6) | Apple | 565 MB |
Adobe (6) | 381 MB | |
mds_stores | Apple | 327 MB |
Safari | Apple | 245 MB |
Top Processes by Network Use:
Process | Source | Input | Output |
Apple | 239 KB | 4 MB | |
com.apple.WebKit.Networking | Apple | 1 MB | 91 KB |
mDNSResponder | Apple | 643 KB | 55 KB |
CIJSUAgent.app | Canon Inc. | 118 KB | 222 KB |
apsd | Apple | 31 KB | 84 KB |
Top Processes by Energy Use:
Process (count) | Source | Energy usage (0-100) |
photoanalysisd | Apple | 4 |
com.apple.WebKit.WebContent (6) | Apple | 4 |
Safari | Apple | 2 |
Adobe (6) | 1 | |
com.apple.WebKit.Networking (3) | Apple | 1 |
Virtual Memory Information:
Available RAM | 2.31 GB |
Free RAM | 18 MB |
Used RAM | 5.69 GB |
Cached files | 2.29 GB |
Swap Used | 0 B |
Clean up:
/Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist
/Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud
Executable not found
~/Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist
/Applications/ZipCloud.app/Contents/Resources/Utility.app
Executable not found
~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist
/Applications/ZipCloud.app/Contents/Resources/Utility.app
Executable not found
~/Library/LaunchAgents/com.adobe.ARM.***.plist
/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper
Executable not found
Diagnostics Information (past 7 days):
2018-05-15 18:21:49 quicklookd.app Crash (3 times)
/System/Library/Frameworks/QuickLook.framework/Versions/A/Resources/quicklookd.a pp
quicklookd seems struck trying to quit, crashing abort() called |
End of report
iMac (27-inch, Late 2013), iOS 11.3.1