Facebook feed on desktop Safari not loading

A few days ago, despite repeated restarting and whatnot, Safari (11.1) stopped displaying more than two Facebook posts on my feed. Such is not the case with Firefox or Chrome which are operating normally. Such is not the case with my iOS devices either.


Thoughts/solutions?

iMac, macOS High Sierra (10.13.4)

Posted on Apr 13, 2018 8:00 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 15, 2018 8:40 PM

Do you have the Dashlane extension installed? If so, Safari/Preferences/Extensions and disable it.


If that doesn't fix the problem, post back.

5 replies

Apr 13, 2018 2:27 PM in response to Brunettin

I suggest you use the program created by Etresoft, a frequent contributor. It will provide a snapshot of your system which we can analyze to possibly determine the cause of your problem. Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.


Etrecheck – System Information

Apr 13, 2018 10:53 AM in response to Eric Root

Well...that's no good. I DO have the Dashlane extension. I disabled it and it DID make FB work right again. Why on earth would that happen after many, many months of not having that issue? The other browsers I use have the Dashlane extension without a problem. Should I reinstall the extension?


Also--and I dunno how this might figure in--but I forgot to mention in my original post that following the only two post showing in the FB feed there is a "More Stories" link that does NOT function.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Facebook feed on desktop Safari not loading

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.