felicia295 Author

Level 1

4 points

I bought a phone off soneone I know

She forgot her info I have her name and the number that went with it and it' locked I have the imei and sn of the phone

Can u,help

Posted on Apr 13, 2018 12:37 PM

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Level 10

111,242 points

Apr 13, 2018 12:40 PM in response to felicia295

You can't do anything with it if it's locked. Only she knows the Apple ID and password. Have her do the steps here:

What to do before you sell or give away your iPhone, iPad, or iPod touch - Apple Support

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I bought a phone off soneone I know

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