We had difficulty reading this feed. Bad http result code: 403

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Level 1

9 points

We had difficulty reading this feed. Bad http result code: 403

I'm seeing this error in the Itunes Connect for my podcast. When I load the feed in a browser it works. When I validate the feed in iTunes, it works, but says this feed has already been submitted (because it's in my account associated with my Podcast) but it still reads and the displays all of the correct meta.

Is there a way to ask iTunes to "retest" the feed URL? When I try to update the feed url, it won't allow me to resubmit the same URL (that it considers to be bad). The feed is correct. It is processing properly. So why is Apple not seeing it, and how can I get iTunes connect to validate again.

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Posted on Apr 14, 2018 2:03 PM

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Answer 1

cthood Author

Level 1

9 points

Apr 14, 2018 2:57 PM in response to Roger Wilmut1

The feed is http://sowemetonline.com/feed/podcast

The store is So, We Met Online… by Erika and Chris on Apple Podcasts

The mirror is https://pcr.apple.com/id1190362968

Again, I understand what the message is saying. To me everything seems to be working properly. I'm only attempting to remove the error either by asking iTunes to refresh the URL, scan the feed again, or whatever.... maybe it will just do it automatically, but we have a new episode coming tomorrow and I don't want iTunes to not see it if it believes the feed URL is wrong.

Chris

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Answer 2

Apr 14, 2018 11:35 PM in response to cthood

Your feed is working entirely normally: the latest episode, published yesterday, can be seen on subscribing: it's not in the Store yet but that's normal.

I checked your feed in Podcasts Connect and it said it couldn't be validated as it had already been submitted, which is normal. I didn't get the error you got.

I don't know why you saw the 403 error - if you check it now you may find that you don't see it. In any case I should ignore it - your new episodes will update in the normal way.

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Answer 3

Apr 14, 2018 2:46 PM in response to cthood

I have no way of even beginning to attack the problem without knowing the URL of the feed. However I would point out that once a feed has been submitted and accepted you can't validate it again in Podcasts Connect - nor is there any need to as long as it's working in the Store and when subscribing. Is it working in the Store? - and what is the URL of the Store page?

HTTP 403 is an HTTP status code that indicates that the server that the client is attempting to communicate with understood the request, but will not fulfill it for a reason other than authorization.

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We had difficulty reading this feed. Bad http result code: 403

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