my itunes gift card it's not activated properly and need to get it activated how can you help me with that

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Posted on Apr 14, 2018 7:33 PM

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Posted on Apr 14, 2018 7:37 PM

Sorry, we can't. You should take it back to the store where you purchased it to get it activated:


If you can't redeem your App Store & iTunes Gift Card, Apple Music Gift Card, or content code - Apple Support


Best,


GB

5 replies

Apr 14, 2018 7:42 PM in response to Uprightfresh

Again, we can't help you here. We are just users like you. Use the link I provided. If it says it is not activated, then you have only the two options as outlined in the support article: 1) Take it back to the retailer to get it activated, or 2) Contact Apple Support at the link provided in the support article.


You may want the police to get involved if the retailer sold you a $400 card and refuses to honor their obligation to activate it properly.


Best of luck,


GB

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my itunes gift card it's not activated properly and need to get it activated how can you help me with that

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