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Ach2005 Author

Level 1

8 points

I got a refurbished iphone 7 about 2 months ago and it already has problems with the home button not working will apple help and replace or fix it?

Can you send a new one or fix it or something.

Posted on Apr 16, 2018 6:23 AM

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anonyme4321

Level 6

17,257 points

Posted on Apr 16, 2018 6:29 AM

Of course, visit iPhone Repair - Official Apple Support

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anonyme4321

Level 6

17,257 points

Apr 16, 2018 6:29 AM in response to Ach2005

Of course, visit iPhone Repair - Official Apple Support

KiltedTim

Level 10

195,627 points

Apr 16, 2018 6:32 AM in response to Ach2005

Got it where? Refurbished by whom? If it was a service replacement from Apple, it carries a 90 day warranty or the balance of the warranty for the device it replaced, whichever is longer.

If it was refurbished by someone else, you'll have to talk to whoever you got it from.

Apr 17, 2018 4:39 PM in response to Ach2005

Third party refurbished iPhones (e.g. Amazon refurbished) typically have a warranty from the seller or the company that did the refurbishment, not Apple.

I got a refurbished iphone 7 about 2 months ago and it already has problems with the home button not working will apple help and replace or fix it?