When I updated my iPad to iOS 11.3, I had to store my GarageBand files elsewhere because for some reason it didn’t let keep them on iCloud Drive. Now I can’t even make a new song because it keeps saying “Couldn’t communicate with an outside helper app.” How can I store my songs back on iCloud Drive?!?
iPad Pro Wi-Fi, iOS 11.3
Good morning BLOKBUSTR!
It looks like no one has responded to your question. Here are a couple things that might help others answer your question:
1. Where are your GarageBand files currently stored?
2. What happens when you try to move them to iCloud Drive?
Cheers!
I have the iCloud slider turned on and I see all of my GB files there, but I don’t understand what’s going on.
What I could do is duplicate a song, delete everything in it, and start from scratch, but when pressing the + button and choosing a Loops Grid or an instrument, this box shows up that says “Couldn’t communicate with a helper application.” I’m so confused. :(
1. My GB files are currently stored in Google Drive
2. When I go to Settings, I only see two options: Drive, or On My iPad.
Hey BLOKBUSTR ,
Thanks for following up with this additional information about where your GarageBand files are currently stored. Before when you had the issue with the GarageBand file in iCloud Drive disappearing, did you have Google Drive saved as a third-party app or did you have the files saved locally to the device via iCloud Drive? Try a different way than you did before, and let us know if the issue continues.
Add third-party apps
The Files app lets you add your third-party cloud services—like Box, Dropbox, OneDrive, Adobe Creative Cloud, Google Drive, and more—so that you can access all of your files on all of your devices. The files you keep in iCloud Drive automatically appear in the Files app, but you need to set up your other cloud services to access them in the Files app too.
Follow these steps on your iPhone, iPad, or iPod touch with iOS 11 or later:
- Download and set up the third-party cloud app.
- Open the Files app.
- Tap Locations > Edit.
- Slide to turn on the third-party apps that you want to use in the Files app.
- Tap Done.
If you don't see one of your third-party cloud services in the Files app, check with your cloud provider.
Here's how to save the file locally to your device:
Find your files
To access your files, just open the Files app and choose the location of the file you're looking for.
If you don't see On My [device] in your choices, that means you don't have files saved locally in your Keynote, Numbers, or Pages apps. Use these steps to make a copy of your file and save it directly to your iPhone, iPad, or iPod touch:
- Go to the file that you want to store on your device.
- Tap the file and choose Move.
- Under On My [device], choose Numbers, Keynote, or Pages.
- Tap Copy.
These steps are from Use the Files app on your iPhone, iPad, and iPod touch - Apple Support
I can’t make a new song!!
