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User profile for user: nickrt77
nickrt77 Author
User level: Level 1
8 points

Battery problems with MacBook Air 2017

For about 1-2 weeks(probably after an update) the battery of my Macbook drastically got worse. When I use it like I always did the battery percentage drops very fast. Additionally the fan is always on and my Mac is hotter than usual although I don't use any programs which need a lot of CPU/Energy.

I found nothing online what could help me. I would be very pleased if you have any advice/idea that could help.


Thank you!

MacBook Air, macOS High Sierra (10.13.4)

Posted on Apr 17, 2018 2:21 AM

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User profile for user: tethfrog2321
tethfrog2321
User level: Level 3
871 points

Posted on Apr 17, 2018 2:43 AM

Hi


There may be app or process that is slowing down your mac or using significant power check Activity Monitor


How to use Activity Monitor on your Mac - Apple Support


hope that helps I will be back to help when you reply

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User profile for user: nickrt77
nickrt77 Author
User level: Level 1
8 points

Apr 18, 2018 7:08 AM in response to anonyme4321

I hope this can help. Thank you for your time!

EtreCheck version: 4.2.1 (4C020)

Report generated: 2018-04-17 22:06:07

Download EtreCheck from https://etrecheck.com

Runtime: 5:19

Performance: Below Average


Problem: Computer is too slow

Description:

Battery life decreased a lot


Major Issues:

Anything that appears on this list needs immediate attention.


No Time Machine backup- Time Machine backup not found.

Adware- Adware detected.

Kernel panics- This system has experienced kernel panics. This could be a sign of hardware failure.


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.


Clean up- There are orphan files that could be removed.

Unsigned files- There is unsigned software installed. They appear to be legitimate but should be reviewed.

Low performance- EtreCheck report took over 5 minutes to run. This is unusual.


Hardware Information:

MacBook Air (13-inch, 2017)

MacBook Air Model: MacBookAir7,2

1 1,8 GHz Intel Core i5 (i5-5350U) CPU: 2-core

8 GB RAMNot upgradeable

BANK 0/DIMM0 - 4 GB DDR3 1600 ok

BANK 1/DIMM0 - 4 GB DDR3 1600 ok

Battery: Health = Normal - Cycle count = 114


Video Information:

Intel HD Graphics 6000 - VRAM: 1536 MB

Color LCD 1440 x 900


Drives:

disk0 - APPLE SSD SM0256G 251.00 GB (Solid State - TRIM: Yes)

Internal PCI 5.0 GT/s x4 Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 () 250.79 GB

disk1s1 - Macintosh HD (APFS) 250.79 GB (176.98 GB used)

disk1s2 - Preboot (APFS) [APFS Preboot] 250.79 GB (20 MB used)

disk1s3 - Recovery (APFS) [Recovery] 250.79 GB (518 MB used)

disk1s4 - VM (APFS) [APFS VM] 250.79 GB (4.29 GB used)


Mounted Volumes:

disk1s1 - Macintosh HD 250.79 GB (68.86 GB free)

APFS

Mount point: /


disk1s4 - VM [APFS VM] 250.79 GB (68.86 GB free)

APFS

Mount point: /private/var/vm


disk3s1 - A************y 16 MB (3 MB free)

HFS+

Mount point: /Volumes/A************y


Network:

Interface en0: Wi-Fi

802.11 a/b/g/n/ac

One IPv4 address

Interface en2: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

Interface en3: Ethernet Adaptor (en3)

iCloud Quota: 244 MB available


System Software:

macOS High Sierra 10.13.4 (17E199)

Time since boot: About 3 days

System Load: 9.57 (1 min ago) 6.80 (5 min ago) 7.19 (15 min ago)


Security:

System Status
Gatekeeper Mac App Store and identified developers
System Integrity Protection Enabled


Adware:

Launchd: /Library/LaunchAgents/macsearch.plist

Reason: Adware name match

Executable: /Library/Application Support/Agent/macsearch DistributerName=sfmctar2 ChannelId=006 DeviceId=88080395-af66-5a6e-9e2b-98bbd8135c38 Country=DE BarcodeId=52143006 Date=2018-03-08


Unsigned Files:

Launchd: /Library/LaunchDaemons/com.avast.init.plist

Executable: /Library/Application Support/Avast/hub/init.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.avast.osx.secureline.uninstall.plist

Executable: /Library/Application Support/AvastSecureLine/hub/autouninstall.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/PACESupport.plist

Executable: /System/Library/Extensions/PACESupportFamily.kext/Contents/Resources/paceload

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.avast.userinit.plist

Executable: /Library/Application Support/Avast/hub/userinit.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.avast.uninstall.plist

Executable: /Library/Application Support/Avast/hub/autouninstall.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/JavaUpdater.app/Contents/Ma cOS/JavaUpdater -bgcheck

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.avast.osx.secureline.init.plist

Executable: /Library/Application Support/AvastSecureLine/hub/init.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.avast.osx.secureline.update.plist

Executable: /Library/Application Support/AvastSecureLine/components/update/update.sh

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.caged_corollate.plist

Executable: /Users/***/Library/varment-somacule/yvSiCCBe/caged_corollate

Details: Domain name invalid - possibly adware

Launchd: /Library/LaunchDaemons/com.avast.update.plist

Executable: /Library/Application Support/Avast/components/update/update.sh

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.avast.osx.secureline.home.userinit.plist

Executable: /Users/***/Library/Application Support/AvastSecureLine/hub/userinit.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.avast.osx.secureline.userinit.plist

Executable: /Library/Application Support/AvastSecureLine/hub/userinit.sh

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.Salwey.plist

Executable: /Users/***/Library/UpdateMac/shuttlewise/shuttlewise

Details: Executable file is hidden - possibly adware


Kernel Extensions:

/Library/Application Support/Avast/components/fileshield/signed

[Loaded] AvastFileShield.kext (AVAST Software a.s., 4.0.0 - SDK 10.12)


/Library/Application Support/Avast/components/proxy/signed

[Loaded] AvastPacketForwarder.kext (AVAST Software a.s., 2.1 - SDK 10.12)


/System/Library/Extensions

[Not Loaded] PACESupportFamily.kext (5.9.1 - SDK 10.6)


/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns

[Not Loaded] PACESupportLeopard.kext (5.9.1 - SDK 10.4)

[Not Loaded] PACESupportPanther.kext (5.9.1 - SDK 10.-1)

[Loaded] PACESupportSnowLeopard.kext (5.9.1 - SDK 10.6)

[Not Loaded] PACESupportTiger.kext (5.9.1 - SDK 10.4)


System Launch Agents:

[Not Loaded] 8 Apple tasks
[Loaded] 168 Apple tasks
[Running] 116 Apple tasks
[Other] One Apple task


System Launch Daemons:

[Not Loaded] 37 Apple tasks
[Loaded] 180 Apple tasks
[Running] 117 Apple tasks


Launch Agents:

[Other] macsearch.plist (Adware - installed 2018-03-08)
[Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-02-20)
[Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-04-11)
[Other] com.hoggism.qt.plist (? 45f410fe - installed 2018-03-08)
[Loaded] com.avast.userinit.plist (? bb25154c - installed 2018-04-16)
[Running] com.avast.osx.secureline.update-agent.plist (AVAST Software a.s. - installed 2018-04-16)
[Loaded] com.avast.osx.secureline.userinit.plist (? 2fc1004f - installed 2018-04-16)
[Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2017-09-29)
[Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-29)
[Loaded] com.oracle.java.Java-Updater.plist (? f54b760a - installed 2018-03-22)


Launch Daemons:

[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-04-11)
[Loaded] com.avast.uninstall.plist (? 22f94791 - installed 2018-04-16)
[Loaded] com.avast.init.plist (? fc55b6fa - installed 2018-04-16)
[Loaded] com.avast.osx.secureline.init.plist (? 1bda83b1 - installed 2018-04-16)
[Running] com.paceap.eden.licensed.plist (? b8fa6e6c - installed 2015-08-10)
[Loaded] com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2018-02-20)
[Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-03-27)
[Loaded] com.oracle.java.Helper-Tool.plist (? fa56dec8 - installed 2018-03-22)
[Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-01-29)
[Running] com.avast.osx.secureline.update.plist (? f50a649c - installed 2018-04-16)
[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-09-02)
[Loaded] com.avast.update.plist (? 5c6ac355 - installed 2018-04-16)
[Loaded] PACESupport.plist (? ab6b5614 - installed 2013-02-01)
[Loaded] com.avast.osx.secureline.uninstall.plist (? ba7a0061 - installed 2018-04-16)


User Launch Agents:

[Loaded] com.Salwey.plist (? 0 - installed 2018-03-10)
[Running] com.spotify.webhelper.plist (Spotify - installed 2018-04-14)
[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-04)
[Loaded] com.caged_corollate.plist (? 0 - installed 2018-03-11)
[Other] com.iobit.MacBoosterMini6.plist (? 0 - installed 2018-04-16)
[Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-02-12)
[Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2017-09-29)
[Other] com.nitrostarch.va.plist (? 0 - installed 2018-03-11)
[Not Loaded] com.avast.osx.secureline.home.userinit.plist (? 0 - installed 2018-04-16)


User Login Items:

DrBatteryHelper SMLoginItem (Mac App Store - installed 2018-04-16)

(/Applications/DrBattery.app/Contents/Library/LoginItems/DrBatteryHelper.app)

ATLoginItemHelper SMLoginItem (Mac App Store - installed 2018-04-16)

(/Applications/DrCleaner.app/Contents/Library/LoginItems/ATLoginItemHelper.app)

6H4HRTU5E3.com.avast.osx.secureline.avastsecurelinehelper SMLoginItem (AVAST Software a.s. - installed 2018-03-21)

(/Applications/AvastSecureLine.app/Contents/Library/LoginItems/6H4HRTU5E3.com.av ast.osx.secureline.avastsecurelinehelper.app)


Internet Plug-ins:

FlashPlayer-10.6: 29.0.0.140 (installed 2018-04-11)

Flash Player: 29.0.0.140 (installed 2018-04-11)

QuickTime Plugin: 7.7.3 (installed 2018-04-11)

JavaAppletPlugin: Java 10 build 46 (installed 2018-03-22)

AdobeAAMDetect: 3.0.0.0 (installed 2018-02-20)

jdk: (installed 2018-03-22)


Safari Extensions:

Adblock Plus.safariextz - Eyeo GmbH - https://adblockplus.org/(installed 2017-06-27)


3rd Party Preference Panes:

Flash Player (installed 2018-03-27)

Java (installed 2018-03-22)


Time Machine:

Time Machine Not Configured!


Top Processes by CPU:

Process (count) Source % of CPU
UserEventAgent (2) Apple 13
launchd Apple 12
WindowServer Apple 11
com.apple.WebKit.WebContent (61) Apple 7
opendirectoryd Apple 4


Top Processes by Memory:

Process (count) Source RAM usage
kernel_task Apple 1.41 GB
com.apple.WebKit.WebContent (61) Apple 1.03 GB
Safari Apple 368 MB
Spotify Helper (3) Spotify 246 MB
mdworker (8) Apple 70 MB


Top Processes by Network Use:

Process Source Input Output
mDNSResponder Apple 125 MB 4 MB
netbiosd Apple 21 MB 435 KB
com.avast.proxy AVAST Software a.s. 20 MB 575 KB
Spotify Spotify 406 KB 135 KB
apsd Apple 4 KB 5 KB


Top Processes by Energy Use:

Process (count) Source Energy usage (0-100)
com.apple.WebKit.WebContent (61) Apple 10
UserEventAgent (2) Apple 8
launchd Apple 8
Safari Apple 3
fseventsd Apple 3


Virtual Memory Information:

Available RAM 1.10 GB
Free RAM 132 MB
Used RAM 6.90 GB
Cached files 991 MB
Swap Used 1.63 GB


Clean up:

/Library/LaunchAgents/com.hoggism.qt.plist

/Library/hoggism.qt/hoggism.qt.app/Contents/MacOS/hoggism.qt

Executable not found

~/Library/LaunchAgents/com.nitrostarch.va.plist

/Users/***/Library/nitrostarch.va/nitrostarch.va.app/Contents/MacOS/nitrostarch. va

Executable not found

~/Library/LaunchAgents/com.iobit.MacBoosterMini6.plist

/private/var/folders/2w/6jh8ghqj617fp7c7w5t3zz8r0000gn/T/AppTranslocation/A25A8A BA-814D-495D-B6BA-B0EDC38DC109/d/MacBooster 6.app/Contents/Resources/MacboosterMini.app/Contents/MacOS/MacboosterMini

Executable not found


Diagnostics Information (past 7 days):

2018-04-17 10:26:13 ReportCrash Crash (2 times)

Analyzing process: MacboosterMini[99724], path: ???; parent process: [1], path: /sbin/launchd

2018-04-16 17:15:46 com.avast.daemon CPU (once)

2018-04-11 19:51:34 atomicupdatetool Crash (once)

*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '+[IASSystemInformation getNvramDataForKey:]: unrecognized selector sent to class 0x7fffa69d92b8'

abort() called

terminating with uncaught exception of type NSException

2018-04-01 11:00:28 Kernel Panic (once)


End of report

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Battery problems with MacBook Air 2017

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