Battery problems with MacBook Air 2017

For about 1-2 weeks(probably after an update) the battery of my Macbook drastically got worse. When I use it like I always did the battery percentage drops very fast. Additionally the fan is always on and my Mac is hotter than usual although I don't use any programs which need a lot of CPU/Energy.

I found nothing online what could help me. I would be very pleased if you have any advice/idea that could help.


Thank you!

MacBook Air, macOS High Sierra (10.13.4)

Posted on Apr 17, 2018 2:21 AM

Reply
6 replies

Apr 18, 2018 7:08 AM in response to anonyme4321

I hope this can help. Thank you for your time!

EtreCheck version: 4.2.1 (4C020)

Report generated: 2018-04-17 22:06:07

Download EtreCheck from https://etrecheck.com

Runtime: 5:19

Performance: Below Average


Problem: Computer is too slow

Description:

Battery life decreased a lot


Major Issues:

Anything that appears on this list needs immediate attention.


No Time Machine backup- Time Machine backup not found.

Adware- Adware detected.

Kernel panics- This system has experienced kernel panics. This could be a sign of hardware failure.


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.


Clean up- There are orphan files that could be removed.

Unsigned files- There is unsigned software installed. They appear to be legitimate but should be reviewed.

Low performance- EtreCheck report took over 5 minutes to run. This is unusual.


Hardware Information:

MacBook Air (13-inch, 2017)

MacBook Air Model: MacBookAir7,2

1 1,8 GHz Intel Core i5 (i5-5350U) CPU: 2-core

8 GB RAMNot upgradeable

BANK 0/DIMM0 - 4 GB DDR3 1600 ok

BANK 1/DIMM0 - 4 GB DDR3 1600 ok

Battery: Health = Normal - Cycle count = 114


Video Information:

Intel HD Graphics 6000 - VRAM: 1536 MB

Color LCD 1440 x 900


Drives:

disk0 - APPLE SSD SM0256G 251.00 GB (Solid State - TRIM: Yes)

Internal PCI 5.0 GT/s x4 Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 () 250.79 GB

disk1s1 - Macintosh HD (APFS) 250.79 GB (176.98 GB used)

disk1s2 - Preboot (APFS) [APFS Preboot] 250.79 GB (20 MB used)

disk1s3 - Recovery (APFS) [Recovery] 250.79 GB (518 MB used)

disk1s4 - VM (APFS) [APFS VM] 250.79 GB (4.29 GB used)


Mounted Volumes:

disk1s1 - Macintosh HD 250.79 GB (68.86 GB free)

APFS

Mount point: /


disk1s4 - VM [APFS VM] 250.79 GB (68.86 GB free)

APFS

Mount point: /private/var/vm


disk3s1 - A************y 16 MB (3 MB free)

HFS+

Mount point: /Volumes/A************y


Network:

Interface en0: Wi-Fi

802.11 a/b/g/n/ac

One IPv4 address

Interface en2: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

Interface en3: Ethernet Adaptor (en3)

iCloud Quota: 244 MB available


System Software:

macOS High Sierra 10.13.4 (17E199)

Time since boot: About 3 days

System Load: 9.57 (1 min ago) 6.80 (5 min ago) 7.19 (15 min ago)


Security:

System Status
Gatekeeper Mac App Store and identified developers
System Integrity Protection Enabled


Adware:

Launchd: /Library/LaunchAgents/macsearch.plist

Reason: Adware name match

Executable: /Library/Application Support/Agent/macsearch DistributerName=sfmctar2 ChannelId=006 DeviceId=88080395-af66-5a6e-9e2b-98bbd8135c38 Country=DE BarcodeId=52143006 Date=2018-03-08


Unsigned Files:

Launchd: /Library/LaunchDaemons/com.avast.init.plist

Executable: /Library/Application Support/Avast/hub/init.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.avast.osx.secureline.uninstall.plist

Executable: /Library/Application Support/AvastSecureLine/hub/autouninstall.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/PACESupport.plist

Executable: /System/Library/Extensions/PACESupportFamily.kext/Contents/Resources/paceload

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.avast.userinit.plist

Executable: /Library/Application Support/Avast/hub/userinit.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.avast.uninstall.plist

Executable: /Library/Application Support/Avast/hub/autouninstall.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/JavaUpdater.app/Contents/Ma cOS/JavaUpdater -bgcheck

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.avast.osx.secureline.init.plist

Executable: /Library/Application Support/AvastSecureLine/hub/init.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.avast.osx.secureline.update.plist

Executable: /Library/Application Support/AvastSecureLine/components/update/update.sh

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.caged_corollate.plist

Executable: /Users/***/Library/varment-somacule/yvSiCCBe/caged_corollate

Details: Domain name invalid - possibly adware

Launchd: /Library/LaunchDaemons/com.avast.update.plist

Executable: /Library/Application Support/Avast/components/update/update.sh

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.avast.osx.secureline.home.userinit.plist

Executable: /Users/***/Library/Application Support/AvastSecureLine/hub/userinit.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.avast.osx.secureline.userinit.plist

Executable: /Library/Application Support/AvastSecureLine/hub/userinit.sh

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.Salwey.plist

Executable: /Users/***/Library/UpdateMac/shuttlewise/shuttlewise

Details: Executable file is hidden - possibly adware


Kernel Extensions:

/Library/Application Support/Avast/components/fileshield/signed

[Loaded] AvastFileShield.kext (AVAST Software a.s., 4.0.0 - SDK 10.12)


/Library/Application Support/Avast/components/proxy/signed

[Loaded] AvastPacketForwarder.kext (AVAST Software a.s., 2.1 - SDK 10.12)


/System/Library/Extensions

[Not Loaded] PACESupportFamily.kext (5.9.1 - SDK 10.6)


/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns

[Not Loaded] PACESupportLeopard.kext (5.9.1 - SDK 10.4)

[Not Loaded] PACESupportPanther.kext (5.9.1 - SDK 10.-1)

[Loaded] PACESupportSnowLeopard.kext (5.9.1 - SDK 10.6)

[Not Loaded] PACESupportTiger.kext (5.9.1 - SDK 10.4)


System Launch Agents:

[Not Loaded] 8 Apple tasks
[Loaded] 168 Apple tasks
[Running] 116 Apple tasks
[Other] One Apple task


System Launch Daemons:

[Not Loaded] 37 Apple tasks
[Loaded] 180 Apple tasks
[Running] 117 Apple tasks


Launch Agents:

[Other] macsearch.plist (Adware - installed 2018-03-08)
[Loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-02-20)
[Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-04-11)
[Other] com.hoggism.qt.plist (? 45f410fe - installed 2018-03-08)
[Loaded] com.avast.userinit.plist (? bb25154c - installed 2018-04-16)
[Running] com.avast.osx.secureline.update-agent.plist (AVAST Software a.s. - installed 2018-04-16)
[Loaded] com.avast.osx.secureline.userinit.plist (? 2fc1004f - installed 2018-04-16)
[Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2017-09-29)
[Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-29)
[Loaded] com.oracle.java.Java-Updater.plist (? f54b760a - installed 2018-03-22)


Launch Daemons:

[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-04-11)
[Loaded] com.avast.uninstall.plist (? 22f94791 - installed 2018-04-16)
[Loaded] com.avast.init.plist (? fc55b6fa - installed 2018-04-16)
[Loaded] com.avast.osx.secureline.init.plist (? 1bda83b1 - installed 2018-04-16)
[Running] com.paceap.eden.licensed.plist (? b8fa6e6c - installed 2015-08-10)
[Loaded] com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2018-02-20)
[Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-03-27)
[Loaded] com.oracle.java.Helper-Tool.plist (? fa56dec8 - installed 2018-03-22)
[Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-01-29)
[Running] com.avast.osx.secureline.update.plist (? f50a649c - installed 2018-04-16)
[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-09-02)
[Loaded] com.avast.update.plist (? 5c6ac355 - installed 2018-04-16)
[Loaded] PACESupport.plist (? ab6b5614 - installed 2013-02-01)
[Loaded] com.avast.osx.secureline.uninstall.plist (? ba7a0061 - installed 2018-04-16)


User Launch Agents:

[Loaded] com.Salwey.plist (? 0 - installed 2018-03-10)
[Running] com.spotify.webhelper.plist (Spotify - installed 2018-04-14)
[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-04)
[Loaded] com.caged_corollate.plist (? 0 - installed 2018-03-11)
[Other] com.iobit.MacBoosterMini6.plist (? 0 - installed 2018-04-16)
[Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-02-12)
[Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2017-09-29)
[Other] com.nitrostarch.va.plist (? 0 - installed 2018-03-11)
[Not Loaded] com.avast.osx.secureline.home.userinit.plist (? 0 - installed 2018-04-16)


User Login Items:

DrBatteryHelper SMLoginItem (Mac App Store - installed 2018-04-16)

(/Applications/DrBattery.app/Contents/Library/LoginItems/DrBatteryHelper.app)

ATLoginItemHelper SMLoginItem (Mac App Store - installed 2018-04-16)

(/Applications/DrCleaner.app/Contents/Library/LoginItems/ATLoginItemHelper.app)

6H4HRTU5E3.com.avast.osx.secureline.avastsecurelinehelper SMLoginItem (AVAST Software a.s. - installed 2018-03-21)

(/Applications/AvastSecureLine.app/Contents/Library/LoginItems/6H4HRTU5E3.com.av ast.osx.secureline.avastsecurelinehelper.app)


Internet Plug-ins:

FlashPlayer-10.6: 29.0.0.140 (installed 2018-04-11)

Flash Player: 29.0.0.140 (installed 2018-04-11)

QuickTime Plugin: 7.7.3 (installed 2018-04-11)

JavaAppletPlugin: Java 10 build 46 (installed 2018-03-22)

AdobeAAMDetect: 3.0.0.0 (installed 2018-02-20)

jdk: (installed 2018-03-22)


Safari Extensions:

Adblock Plus.safariextz - Eyeo GmbH - https://adblockplus.org/(installed 2017-06-27)


3rd Party Preference Panes:

Flash Player (installed 2018-03-27)

Java (installed 2018-03-22)


Time Machine:

Time Machine Not Configured!


Top Processes by CPU:

Process (count) Source % of CPU
UserEventAgent (2) Apple 13
launchd Apple 12
WindowServer Apple 11
com.apple.WebKit.WebContent (61) Apple 7
opendirectoryd Apple 4


Top Processes by Memory:

Process (count) Source RAM usage
kernel_task Apple 1.41 GB
com.apple.WebKit.WebContent (61) Apple 1.03 GB
Safari Apple 368 MB
Spotify Helper (3) Spotify 246 MB
mdworker (8) Apple 70 MB


Top Processes by Network Use:

Process Source Input Output
mDNSResponder Apple 125 MB 4 MB
netbiosd Apple 21 MB 435 KB
com.avast.proxy AVAST Software a.s. 20 MB 575 KB
Spotify Spotify 406 KB 135 KB
apsd Apple 4 KB 5 KB


Top Processes by Energy Use:

Process (count) Source Energy usage (0-100)
com.apple.WebKit.WebContent (61) Apple 10
UserEventAgent (2) Apple 8
launchd Apple 8
Safari Apple 3
fseventsd Apple 3


Virtual Memory Information:

Available RAM 1.10 GB
Free RAM 132 MB
Used RAM 6.90 GB
Cached files 991 MB
Swap Used 1.63 GB


Clean up:

/Library/LaunchAgents/com.hoggism.qt.plist

/Library/hoggism.qt/hoggism.qt.app/Contents/MacOS/hoggism.qt

Executable not found

~/Library/LaunchAgents/com.nitrostarch.va.plist

/Users/***/Library/nitrostarch.va/nitrostarch.va.app/Contents/MacOS/nitrostarch. va

Executable not found

~/Library/LaunchAgents/com.iobit.MacBoosterMini6.plist

/private/var/folders/2w/6jh8ghqj617fp7c7w5t3zz8r0000gn/T/AppTranslocation/A25A8A BA-814D-495D-B6BA-B0EDC38DC109/d/MacBooster 6.app/Contents/Resources/MacboosterMini.app/Contents/MacOS/MacboosterMini

Executable not found


Diagnostics Information (past 7 days):

2018-04-17 10:26:13 ReportCrash Crash (2 times)

Analyzing process: MacboosterMini[99724], path: ???; parent process: [1], path: /sbin/launchd

2018-04-16 17:15:46 com.avast.daemon CPU (once)

2018-04-11 19:51:34 atomicupdatetool Crash (once)

*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '+[IASSystemInformation getNvramDataForKey:]: unrecognized selector sent to class 0x7fffa69d92b8'

abort() called

terminating with uncaught exception of type NSException

2018-04-01 11:00:28 Kernel Panic (once)


End of report

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Battery problems with MacBook Air 2017

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