'Update Apple ID Settings' Won't go away,

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Level 1

20 points

'Update Apple ID Settings' Won't go away,

Woke up this morning to someone in china attempting to log into my Apple ID. I changed the password and signed back in. Since then i have had a notification in settings to 'Update Apple ID Settings' when going into this it says 'Some account services require you to sign in again' when i press continue and enter my password after submitting it greys out all buttons and doesn't log me in. password prompt stays on screen but i cant do anything at all unless i end settings. I have tried restarting the phone but nothing seems to fix this issue.

Screenshot of what happens after entering password - m.imgur.com/a/qbGsa

Side note - Apple really needs a live chat its 2018 no one wants to do things over the phone

iPhone 6s, iOS 11.3, null

Posted on Apr 18, 2018 2:16 AM

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Answer 1

Eric Root

Level 10

685,221 points

Apr 18, 2018 6:35 AM in response to nandojoe

What to do after you change your Apple ID or password - Apple Support

there is a contact link.

Apple ID Support

Apple ID Support (2)

Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If the initial contact can’t help you, ask them to have someone who can help contact you. If you need to talk to them, ask them if they will do a Skype or FaceTime with you.

Apple Support using Twitter

Or fill out and submit this form.

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'Update Apple ID Settings' Won't go away,

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