New iPad and Clips and Apple Store Apps won’t update

Just got a new iPad and set it up from a back-up. The App Store app has a “2” in the red notifications bubble, and when I click on it, the Clips and Apple Store apps say they have updatates. However, when I click the “update” bubble, the bubble turns to a circle and spins for one second (like they’re about to start updating), but then the bubble turns back to “Update” and nothing updates. I have tried closing the App Store and reopening, restarting the iPad, and updating all. No resolution. Anyone have success fixing this? Thanks!

iPad Wi-Fi, iOS 11.3

Posted on Apr 18, 2018 5:28 PM

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Question marked as Top-ranking reply

Posted on Apr 18, 2018 5:31 PM

Try the help in this Apple support article > If you can’t download or update apps, or if apps get stuck - Apple Support

38 replies

Aug 25, 2018 5:52 AM in response to owen266

Thank you, Thank you, Thank you! Your post was back in May and its almost September and Apple hasn't implemented any kind of fix as I contacted support and they walked me through everything but this easy fix. I got my iPhone 8 last Monday and have been trying to update those 2 apps since. followed all googled instructions contacted support. Thx again

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New iPad and Clips and Apple Store Apps won’t update

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