New iPad and Clips and Apple Store Apps won’t update

Just got a new iPad and set it up from a back-up. The App Store app has a “2” in the red notifications bubble, and when I click on it, the Clips and Apple Store apps say they have updatates. However, when I click the “update” bubble, the bubble turns to a circle and spins for one second (like they’re about to start updating), but then the bubble turns back to “Update” and nothing updates. I have tried closing the App Store and reopening, restarting the iPad, and updating all. No resolution. Anyone have success fixing this? Thanks!

iPad Wi-Fi, iOS 11.3

Posted on Apr 18, 2018 5:28 PM

Top-ranking reply

Carolyn Samit

Level 10

166,599 points

Posted on Apr 18, 2018 5:31 PM

Try the help in this Apple support article > If you can’t download or update apps, or if apps get stuck - Apple Support

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38 replies

Rapp1

Level 1

4 points

Sep 19, 2018 2:13 PM in response to moandrieu

Think they mean the same thing.

Nov 19, 2018 4:09 AM in response to bari.steele

Clips icon is missing but shows up in settings. Can’t launch or update. Can’t redownload. So far nothing works with this app

Nov 25, 2018 12:52 PM in response to jeffreyfromrockport

I have the same issue. Won’t update, but Clips icon does not exist on any page, so can’t launch it per the other replies.

Nov 27, 2018 6:12 PM in response to owen266

I just wanted to thank you, I’ve been stuck looking at these updates for 2 days this worked like a charm

Dec 25, 2018 5:23 PM in response to bari.steele

I got this iPad on Christmas and when I try to update the apps or something it will not work I try and try and try and it did not work I got upset 🥺

Jan 19, 2019 12:20 PM in response to owen266

Awesome!! It worked! Thank you so much!

I spent hours as well resetting and turning ipad off and on! I was very much frustrated! Thanks for your help!😊😊

Jan 26, 2019 9:09 AM in response to owen266

Thank you, this worked. ****

[Edited by Host]

PiperCub

Level 1

4 points

Dec 9, 2018 4:33 AM in response to bari.steele

Open the CLIPS app, which will prompt you to update at the App store. Select that. CLIPS updates. Then go back to the App Store and the App Store app will update OK.

Credit to earlier to post, but wanted to add that updating CLIPS seemed to free up App Store updating of App Store.

As for Apple: Never confuse wealth with intelligence. Apple has

lots of one and too little of the other.

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New iPad and Clips and Apple Store Apps won’t update