New iPad and Clips and Apple Store Apps won’t update

Just got a new iPad and set it up from a back-up. The App Store app has a “2” in the red notifications bubble, and when I click on it, the Clips and Apple Store apps say they have updatates. However, when I click the “update” bubble, the bubble turns to a circle and spins for one second (like they’re about to start updating), but then the bubble turns back to “Update” and nothing updates. I have tried closing the App Store and reopening, restarting the iPad, and updating all. No resolution. Anyone have success fixing this? Thanks!

iPad Wi-Fi, iOS 11.3

Posted on Apr 18, 2018 5:28 PM

Top-ranking reply

Sherryf18

Level 1

4 points

Posted on Mar 13, 2019 6:02 PM

I had the same issue and had tried to open the apps first. What fixed it for me was deleting the apps and starting over, searching for them in the app store and redownloading.

Deleted the apps by holding down the icon for the app until they 'shake' and press the X in the upper left corner of the app icon. Hope this helps someone!!

Also, I did not realize that when it said 'Apple Store' for one of the apps, that's not the actual app store just an app to purchase other apple products.

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38 replies

md.1984

Level 1

8 points

Oct 21, 2018 11:44 PM in response to bari.steele

You should click the apps first then you should go for update option. I was facing same issues but after following this my problem was solved...

Nov 19, 2018 4:09 AM in response to bari.steele

Clips icon is missing but shows up in settings. Can’t launch or update. Can’t redownload. So far nothing works with this app

Nov 25, 2018 12:52 PM in response to jeffreyfromrockport

I have the same issue. Won’t update, but Clips icon does not exist on any page, so can’t launch it per the other replies.

Nov 27, 2018 6:12 PM in response to owen266

I just wanted to thank you, I’ve been stuck looking at these updates for 2 days this worked like a charm

Nov 28, 2018 5:41 AM in response to owen266

Thanks for this response! I was having this problem with Clips and other Apple apps on my iPhone X and the article suggested above didn't help. I launched the apps and then updated and it worked!

Nov 29, 2018 12:44 AM in response to bari.steele

Launch the app(s) and then try to update. I was having the same issue until I did that.

Dec 4, 2018 9:39 AM in response to bari.steele

You need to open the app before the Updates will install.

Dec 25, 2018 5:23 PM in response to bari.steele

I got this iPad on Christmas and when I try to update the apps or something it will not work I try and try and try and it did not work I got upset 🥺

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New iPad and Clips and Apple Store Apps won’t update