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Question: Beats x wont come on

Hi ive charged my beats x, the white light is on so clearly there is power to them, after charge nothing. I cant even reset them. What do i do now?

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Apr 20, 2018 11:36 AM in response to heatherfrommorecambe In response to heatherfrommorecambe

Hello Heather,

Thank you for using Apple Support Communities!

I understand from your post that after charging your Beats X the white light comes on but nothing happens and you are not able to reset them. In a situation like this you may need to contact Apple Support for additional assistance.

What’s happening with your Beats by Dre?

Best Regards.

Apr 20, 2018 11:36 AM

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Question: Beats x wont come on