Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cursor frozen in upper left corner.

Cursor frozen in upper left corner of iMac. Therefore cannot log on.

Fortunately still had an ancient computer. Tried to email Apple Support

but that appears to be an impossibility. Cannot call as having a serious

hearing problem.

Saw some things possibly related but things suggested to do cannot as

cannot even logon as mentioned.

Just recently obtained this computer. Not a good introduction.


Any ideas?

iMac

Posted on Apr 20, 2018 4:23 AM

Reply
Question marked as Best reply

Posted on Apr 20, 2018 4:46 AM

Writing an effective Apple Support Communities question


Without anymore information than that the only thing I might suggest would be a safe boot Use safe mode to isolate issues with your Mac - Apple Support

13 replies

There are no replies.

Cursor frozen in upper left corner.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.