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Okay, I'm putting a post here because I'm sick of getting sent in circles by the Apple website.


I'm getting this error:

https://i.imgur.com/QsLFXkl.png

"Your apple ID has been disabled. For assistance, contact Itunes support at www.apple.com/support/itunes/ww/."


Now obviously going to the above link does nothing. I can't download my music onto my laptop at all. I have changed my Apple password as recommended by every other post on here. I have followed the 'help' (if you could call it that), which is literally just reset your password. I've done that. Don't tell me to do that. If you tell me to do that, you have done nothing and you were useless.


If you link me to this page If your Apple ID is locked or disabled - Apple Support

Well, congratulations, you were useless.


I am getting really sick of not being able to access the music I have payed for. I have tried to contact Apple support but their support page just sends you in circles, asking you to log in, then click to talk to someone, then log in again, over and over and over.


I am getting incredibly angry with this. If this is not resolved in short order I will be demanding refunds on all content I have paid for and moving to a different platform. The only option for support I am given is to talk to Apple over the phone - which isn't going to work because my iphone was destroyed in an accident and won't be replaced for at least a couple of weeks. So I tried to access my music on my laptop aaaaaaaaaaaaaaaaaand.... my apple Id has been disabled. I will not be purchasing another apple device going forward. The laptop is authorized, before you bring it up. My current device will be replaced via insurance, and I will be leaving all of Apple's services once that device expires. A multi-billion dollar company that has no excuse for service this broken and a site that sends you in circles like I have been experiencing for the last couple of hours.


Well, now I get this error

https://i.imgur.com/FK1tk0B.png


when I try to submit this to the communities. Guess this is going to be sent to anyone and anything I can find on the Apple website, ****

[Edited by Host]


iTunes-OTHER, Windows 7

Posted on Apr 20, 2018 6:19 AM

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