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Question: Apple ID disable

Hello Friends,


My Brother's daughter recently got her Iphone locked,

the Phone displays apple ID is disabled for security reasons,

the Worst part is she doesn't remember the email she registered,

also the Birth of date she entered is not her own.

is there a way to get this unlocked.


Thanks

iPhone 6, iOS 11, Apple ID locked

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Apr 21, 2018 7:09 AM in response to dhruv136 In response to dhruv136

Hi, dhruv136.


It appears that your niece is having an issue with her Apple ID. It's been disabled, and she doesn't know which email address she was using. She also doesn't remember her security questions, and it's not accepting her birthdate. I'm happy to help.


If your Apple ID is locked or disabled -- Follow the steps provided in this article to unlock her Apple ID.


If you forgot your Apple ID -- If she's still unsure of which email address she was using, follow the steps provided here.


Take care!

Apr 21, 2018 7:09 AM

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Apr 21, 2018 7:11 AM in response to dhruv136 In response to dhruv136

Your Apple ID account becomes disabled for one of two reasons. Either


1) You tried to enter the wrong password or wrong security answers too many times - in this case, head over to https://iforgot.apple.com to get started toward recovering your account


or


2) You owe the iTunes Store money or there is a problem with your iTunes account - in this case, head over to iTunes - Official Apple Support for assistance

Apr 21, 2018 7:11 AM

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Question: Apple ID disable