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Question: Deleted text messages

Why do old deleted text messages reappear on my Mac when I open messages app?


This has happened more than once.


Thanks in advance for any help.


Bob

Mac mini, OS X El Capitan (10.11.6), 2.5 Ghz Intel Core i5 & 8 GB DDR3

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Apr 21, 2018 8:20 AM in response to Robert Hoffman In response to Robert Hoffman

Might be a corrupt .plist.


Do a backup, preferably 2 backups on 2 separate drives.


Quit the application.


Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library. Then go to Preferences/com.apple.iChat.plist. Move the .plist to your desktop.


Restart the computer, open the application and test. If it works okay, delete the plist from the desktop.

If the application is the same, return the .plist to where you got it from, overwriting the newer one.


If that doesn’t work, repeat the above but delete the com.apple.imagent.plist.


Thanks to leonie and Ralph Johns (UK)for some information contained in this.


If that doesn't help, quit Messages, go to your user Library/Messages and move the 3 chat.db files to your Desktop.


Restart the computer, open the application and test. If it works okay, delete the files from the desktop.

If the application is the same, return the files to where you got it from, overwriting the newer ones.

Apr 21, 2018 8:20 AM

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Question: Deleted text messages