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unlock mac with appleid

The computer is not recognizing the Apple ID to unlock it. Does anybody know how to proceed?

Posted on Apr 20, 2018 3:18 PM

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Posted on Apr 22, 2018 7:18 AM

You'll need to take the computer to an Apple Store of an Apple Reseller to have them remove the firmware password. See the last portion of the 2nd link.


rest password for firmware


How to set a firmware password on your Mac - Apple Support


If you live near an Apple Store, make a Genius Bar appointment to have the computer tested. Supposedly there is no charge for testing. Use 2nd link if not near an Apple Store or aren’t in the US. Take the original purchase receipt with you.


Genius Bar Reservation US


Authorized Service Provider

10 replies
Question marked as Best reply

Apr 22, 2018 7:18 AM in response to Kaysarrio

You'll need to take the computer to an Apple Store of an Apple Reseller to have them remove the firmware password. See the last portion of the 2nd link.


rest password for firmware


How to set a firmware password on your Mac - Apple Support


If you live near an Apple Store, make a Genius Bar appointment to have the computer tested. Supposedly there is no charge for testing. Use 2nd link if not near an Apple Store or aren’t in the US. Take the original purchase receipt with you.


Genius Bar Reservation US


Authorized Service Provider

unlock mac with appleid

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