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Question: Apple Music keep pausing when playing

My daughter’s Iphone 7’s Apple Music keep pausing after she pressed play... anyone have any solution for this? Appreciate your help in solving this. Thank you.

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Apr 21, 2018 1:01 PM in response to PenangIphone In response to PenangIphone

Hey PenangIphone,

I understand your daughter's iPhone is having issues with Apple Music playback. I'd be happy to look into this.

In this situation, I suggest these steps to resolve the issue:

Restart your iPhone, iPad, or iPod touch - Apple Support

If the music has playback issues after restarting, try using both Wi-Fi and cellular networks to test.

Let me know if this helps!


Apr 21, 2018 1:01 PM

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Question: Apple Music keep pausing when playing