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Question: Can't add Gmail to Mail.app, iOS

I tried to add Google Gmail to Mail.app on iOS 11.3, my steps are: Settings -> Accounts & Passwords -> Add Account -> Google, then input my Gmail address(****@gmail.com), my password, 2-Step Verification code. Then there is a screen with 4 switches. On this screen, all 4 switches are faded that I can't enable or disable them like the picture below.


User uploaded file


This screen flashes out within 1 second and my account is still not added.


I've tried some other options.


1. I added my account on another iPhone with iOS 11.3, can't be added either, which means it's not my iPhone's problem.

2. I can use Gmail.app/Gmail website/Gmail on other 3rd party mail apps and they work fine, which means my Gmail account has no problem.

3. I can add other emails like Microsoft exchange, only Gmail can not be added.

4. My Google Account/Gmail on my Mac or PC is OK too.

5. I created a new account from Google.com and tried to add it to my iPhone, to my surprise, this new account won't be added either.

6. I've restarted my iPhones for 6 or 7 times, no difference.

6. I restored my iPhone and set it as an new iPhone, my Gmail account still can't be added.


I've done these options on my 2 iPhones: iPhone SE(64GB, A1723) and iPhone 6(16GB, A1586), they all do the same thing. And this problem started when I installed iOS 11.3 Beta 5, but now my iOS version is 11.3 release.


I've asked on Google Gmail Help Form about this and I thought it was not Google's problem, see my question: Google Groups


Need help, Thanks a lot!

iPhone SE, iOS 11.3

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I see you have a VPN active - it's possible that's interfering. Can you remove that and see if you can set up the account?


I'm assuming you've tried while on a few different wifi networks as well?


~Lyssa

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May 20, 2018 8:07 PM in response to WangChong In response to WangChong

I see you have a VPN active - it's possible that's interfering. Can you remove that and see if you can set up the account?


I'm assuming you've tried while on a few different wifi networks as well?


~Lyssa

May 20, 2018 8:07 PM

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May 20, 2018 8:12 PM in response to Ivantron In response to Ivantron

Have you tried a few different wifi networks?

Have you tried this: https://accounts.google.com/DisplayUnlockCaptcha

See the link in my original question maybe it will help.


It seems that there are many different ways to case this issue so my solution might not fix your problem.

May 20, 2018 8:12 PM

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Jun 8, 2018 8:19 PM in response to WangChong In response to WangChong

I am facing the similar issue with gmail addition, I recently upgraded to iOS11.4

but I faced this same issue adding the gmail in apple mail app with previous versions too. Its ad-hoc & annoying as the part of apple not paying attention to this problem since long

Jun 8, 2018 8:19 PM

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Jun 20, 2018 10:45 AM in response to WangChong In response to WangChong

Hey all - Google has the solution, you have to add it as if it were an exchange address, the server is m.google.com. Check it out:

https://lifehacker.com/5859854/how-to-set-up-gmail-google-calendar-and-google-co ntacts-on-ios

Jun 20, 2018 10:45 AM

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Jul 10, 2018 6:05 PM in response to WangChong In response to WangChong

I had the same problem. Finally after many many attempts I found this site. I performed the first 2 suggestions, and finally was able to add a gmail account that would not load. I had deleted the account because the calendar was not syncing. Hope this helps.

https://www.macexpertguide.com/cant-add-google-account-in-sierra-heres-how-you-c an-fix-it/

Jul 10, 2018 6:05 PM

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Jul 31, 2018 6:30 AM in response to WangChong In response to WangChong

I'm replying for everyone who still couldn't fix this problem, this is how easily I did it. I'm connected from Italy (both wi-fi and LTE connections have Italian IP addresses) but I set United States as Region on the iPhone. So I went to Settings on the iPhone, General, Language & Region and set it to Italy. Then I tried to add the Gmail account at it just worked as it should have. Apparently in my case it had to do with the iPhone region and probably the Gmail account and/or the network regions which didn't match.


So in short: make sure your iPhone Region matches the Country you are connected from.


P.s. After I added my Gmail account I was able to set back the iPhone Region to USA.

Jul 31, 2018 6:30 AM

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Question: Can't add Gmail to Mail.app, iOS