Can't add Gmail to Mail.app, iOS

I tried to add Google Gmail to Mail.app on iOS 11.3, my steps are: Settings -> Accounts & Passwords -> Add Account -> Google, then input my Gmail address(****@gmail.com), my password, 2-Step Verification code. Then there is a screen with 4 switches. On this screen, all 4 switches are faded that I can't enable or disable them like the picture below.


User uploaded file


This screen flashes out within 1 second and my account is still not added.


I've tried some other options.


1. I added my account on another iPhone with iOS 11.3, can't be added either, which means it's not my iPhone's problem.

2. I can use Gmail.app/Gmail website/Gmail on other 3rd party mail apps and they work fine, which means my Gmail account has no problem.

3. I can add other emails like Microsoft exchange, only Gmail can not be added.

4. My Google Account/Gmail on my Mac or PC is OK too.

5. I created a new account from Google.com and tried to add it to my iPhone, to my surprise, this new account won't be added either.

6. I've restarted my iPhones for 6 or 7 times, no difference.

6. I restored my iPhone and set it as an new iPhone, my Gmail account still can't be added.


I've done these options on my 2 iPhones: iPhone SE(64GB, A1723) and iPhone 6(16GB, A1586), they all do the same thing. And this problem started when I installed iOS 11.3 Beta 5, but now my iOS version is 11.3 release.


I've asked on Google Gmail Help Form about this and I thought it was not Google's problem, see my question: Google Groups


Need help, Thanks a lot!

iPhone SE, iOS 11.3

Posted on Apr 20, 2018 10:28 PM

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Posted on Jul 31, 2018 6:30 AM

I'm replying for everyone who still couldn't fix this problem, this is how easily I did it. I'm connected from Italy (both wi-fi and LTE connections have Italian IP addresses) but I set United States as Region on the iPhone. So I went to Settings on the iPhone, General, Language & Region and set it to Italy. Then I tried to add the Gmail account at it just worked as it should have. Apparently in my case it had to do with the iPhone region and probably the Gmail account and/or the network regions which didn't match.


So in short: make sure your iPhone Region matches the Country you are connected from.


P.s. After I added my Gmail account I was able to set back the iPhone Region to USA.

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41 replies

Oct 8, 2018 5:23 PM in response to milansandashri

nice


发自我的 iPhone


在 2018年10月9日,07:23,Apple Support Communities <discussions-updates@apple.com> 写道:




Apple Support Communities

milansandashri has posted in the Using iPhone community.

Can't add Gmail to Mail.app, iOS

Open the Settings application on your device.

Select Mail, Contacts, Calendars.

Select Add Account…

Select Other

Select Add CardDAV Account

Fill out your account information in the following fields:


-Server: Enter “google.com”

-User Name: Enter your full Google Account or Google Apps email address.

-Password: Your Google Account or Google Apps password. (If you’ve enabled 2 step verification you’ll need to generate and enter an application specific password. Go here -> Account settings: Your browser is not supported.)

-Description: Enter a description of the account (e.g. Personal Contacts).

To post a reply, go to the discussion in Communities.

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Nov 25, 2018 5:43 PM in response to andy@THD

yeah


发自我的 iPhone


在 2018年11月26日,09:34,Apple Support Communities <discussions-updates@apple.com> 写道:




Apple Support Communities

andy@THD has posted in the Using iPhone community.

Can't add Gmail to Mail.app, iOS

This however wont add it as MAPI and consequently miss calendar and contact integration.


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Can't add Gmail to Mail.app, iOS

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