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Question: Hello mac mini usb ports are not active. what can I do? I use the wireless keyboard and trackpad.

Hello

mac mini usb ports are not active. what can I do? I use the wireless keyboard and trackpad.

thanks for help

Mac mini, iOS 11.3

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Apr 21, 2018 4:25 PM in response to donboco In response to donboco

Hello donboco,

Thank you for using Apple Support Communities. It's my understanding that the USB ports on your Mac mini aren't working. You've come to the right place! I've got a few steps that can help resolve this issue.

If you haven't already, use the steps below to reset the System Management Controller (SMC) on your Mac:
  1. Choose Apple menu > Shut Down.
  2. After your Mac shuts down, unplug the power cord.
  3. Wait 15 seconds.
  4. Plug the power cord back in.
  5. Wait 5 seconds, then press the power button again to turn on your Mac.

For Intel-based Xserve computers that aren't responding, you can shut down locally or by using remote commands. You can also press and hold the power button for 5 seconds.

How to reset the System Management Controller (SMC) on your Mac

If the issue persists, use the steps and information in the following link to reset NVRAM on your Mac:
How to reset NVRAM or PRAM on your Mac

Let us know the results.

Have a great day!

Apr 21, 2018 4:25 PM

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Question: Hello mac mini usb ports are not active. what can I do? I use the wireless keyboard and trackpad.