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Printer's 'Scan' Tab Not Showing

I have a Brother MFC-J475DW printer that I have connected by USB to my MacBook and I finally got it to actually show up in my Printer & Scanners, but It only shows me it's printing options. I remember when I was using my brother's MacBook to use the printer, there'd be 2 tabs, one being for scanning, but I don't see it anymore. I've already checked several times for any software updates, restarting my laptop, and removing & readding the printer, but I can't find a resolution for this. I've tried seeing if Image Capture would work but the printer doesn't even show up in my devices. What should I do?

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Also I'm aware in this screenshot it says it's offline; that's just because I'm not connected to my printer as of right now.

MacBook Pro with Retina display, OS X El Capitan (10.11.6)

Posted on Apr 21, 2018 3:02 PM

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Printer's 'Scan' Tab Not Showing

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