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Question: Macbook pro shutting down under load

Hi, I have problem with my 13" Macbook Pro Retina Early 2015. When I'm rendering movie in iMovie it randomly shutting down without any warning. Then I have to wait few minutes to be allow to turn it on again. I downloaded Cinibench to check is it GPU fault and check load GPU, and yeah it shut down. Then I checked CPU in Cinibench and it happend again :/


After last iMovie error it shows weird artefacts like this https://i1.creativecow.net/u/209016/artifacts.jpg

User uploaded file

After reboot it works normally.


Please help me if u can. What causes that situations.


Here is error info:



*** Panic Report ***

panic(cpu 0 caller 0xffffff802016e339): Kernel trap at 0xffffff7fa0a4cd87, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0xffffffffffc0705b, CR3: 0x000000017f1db146, CR4: 0x00000000003627e0

RAX: 0xffffffffffc0705b, RBX: 0x0000000000007000, RCX: 0x0000000000007000, RDX: 0x0000000000000000

RSP: 0xffffff9154b72a70, RBP: 0xffffff9154b72ae0, RSI: 0x0000000000000000, RDI: 0x0000000000400000

R8:
0x0000000000000100, R9:
0x0000000000000001, R10: 0x0000000000000003, R11: 0x0000000000000002

R12: 0x0000000000007000, R13: 0x0000000000007000, R14: 0x0000000001ffffff, R15: 0x0000000000390000

RFL: 0x0000000000010213, RIP: 0xffffff7fa0a4cd87, CS:
0x0000000000000008, SS:
0x0000000000000000

Fault CR2: 0xffffffffffc0705b, Error code: 0x0000000000000002, Fault CPU: 0x0, PL: 0, VF: 1


Backtrace (CPU 0), Frame : Return Address

0xffffff9154b72520 : 0xffffff802004f606

0xffffff9154b72570 : 0xffffff802017c654

0xffffff9154b725b0 : 0xffffff802016e149

0xffffff9154b72630 : 0xffffff8020001120

0xffffff9154b72650 : 0xffffff802004f03c

0xffffff9154b72780 : 0xffffff802004edbc

0xffffff9154b727e0 : 0xffffff802016e339

0xffffff9154b72960 : 0xffffff8020001120

0xffffff9154b72980 : 0xffffff7fa0a4cd87

0xffffff9154b72ae0 : 0xffffff7fa0a4d25f

0xffffff9154b72b50 : 0xffffff7fa0a4d5f2

0xffffff9154b72bb0 : 0xffffff7fa0a536d8

0xffffff9154b72c70 : 0xffffff80202c7b94

0xffffff9154b72cd0 : 0xffffff802026d682

0xffffff9154b72d90 : 0xffffff7fa14be9c2

0xffffff9154b72e90 : 0xffffff8020276562

0xffffff9154b72fd0 : 0xffffff802027d084

0xffffff9154b73140 : 0xffffff802027b830

0xffffff9154b73390 : 0xffffff7fa14c3eab

0xffffff9154b73420 : 0xffffff7fa14c324b

0xffffff9154b734d0 : 0xffffff7fa14c47ba

0xffffff9154b735c0 : 0xffffff7fa14cdd03

0xffffff9154b73600 : 0xffffff80202bf2d2

0xffffff9154b73670 : 0xffffff7fa10b5b7a

0xffffff9154b736d0 : 0xffffff7fa10b5f2b

0xffffff9154b737d0 : 0xffffff7fa10b57f1

0xffffff9154b738d0 : 0xffffff80202d20a4

0xffffff9154b73920 : 0xffffff80202d196f

0xffffff9154b739d0 : 0xffffff7fa14ba6b9

0xffffff9154b73ac0 : 0xffffff80205a4627

0xffffff9154b73bb0 : 0xffffff80200be1d9

0xffffff9154b73c10 : 0xffffff80200bdf53

0xffffff9154b73c50 : 0xffffff80200ccf0e

0xffffff9154b73d50 : 0xffffff80200d183a

0xffffff9154b73f00 : 0xffffff802016e6b2

0xffffff9154b73fa0 : 0xffffff8020001032

Kernel Extensions in backtrace:

com.apple.iokit.IOStorageFamily(2.1)[B0FCE898-1542-34C0-B845-46FAE81DD9E6]@0xfff fff7fa0a46000->0xffffff7fa0a6dfff

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib(1.0)[74D56B1D-588B-3942- 981D-434D5B400A71]@0xffffff7fa10b3000->0xffffff7fa10b8fff

com.apple.filesystems.apfs(748.41.3)[BAFB89B8-4B5E-30FC-B2E1-B84FE072A49C]@0xfff fff7fa149a000->0xffffff7fa1576fff

dependency: com.apple.kec.corecrypto(1.0)[72366D6A-230C-3A33-B2AE-FE567E2FE8F4]@0xffffff7fa 0f46000

dependency: com.apple.driver.AppleEffaceableStorage(1.0)[6B49B846-2852-3D7C-BD45-E70DC2684A 8E]@0xffffff7fa13da000

dependency: com.apple.iokit.IOStorageFamily(2.1)[B0FCE898-1542-34C0-B845-46FAE81DD9E6]@0xff ffff7fa0a46000


BSD process name corresponding to current thread: iOSScreenCapture


Mac OS version:

17D102


Kernel version:

Darwin Kernel Version 17.4.0: Sun Dec 17 09:19:54 PST 2017; root:xnu-4570.41.2~1/RELEASE_X86_64

Kernel UUID: 18D901F1-4A03-3FF1-AE34-C26B2732F13C

Kernel slide: 0x000000001fc00000

Kernel text base: 0xffffff801fe00000

__HIB
text base: 0xffffff801fd00000

System model name: MacBookPro12,1 (Mac-E43C1C25D4880AD6)


System uptime in nanoseconds: 11199090224982

last loaded kext at 9431517513664: com.apple.driver.usb.cdc.ecm 5.0.0 (addr 0xffffff7fa3495000, size 49152)

last unloaded kext at 10885286231168: com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2 (addr 0xffffff7fa3479000, size 28672)

loaded kexts:

com.apple.filesystems.smbfs 3.2.1

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleUpstreamUserClient 3.6.4

com.apple.driver.AppleHDA 280.12

com.apple.driver.AGPM 110.23.30

com.apple.driver.ApplePlatformEnabler 2.7.0d0

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AppleGraphicsDevicePolicy 3.16.21

com.apple.AGDCPluginDisplayMetrics 3.16.2

com.apple.driver.AppleHV 1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.iokit.IOBluetoothSerialManager 6.0.2f2

com.apple.driver.pmtelemetry 1

com.apple.driver.AppleThunderboltIP 3.1.1

com.apple.driver.eficheck 1

com.apple.driver.AppleIntelBDWGraphics 10.3.0

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleLPC 3.1

com.apple.driver.AppleIntelBDWGraphicsFramebuffer 10.3.0

com.apple.iokit.BroadcomBluetooth20703USBTransport 6.0.2f2

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleSMCLMU 211

com.apple.driver.AppleCameraInterface 6.01.2

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleBacklight 170.10.2

com.apple.driver.AppleMCCSControl 1.5.3

com.apple.driver.AppleUSBCardReader 439.30.4

com.apple.filesystems.apfs 748.41.3

com.apple.filesystems.hfs.kext 407.30.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.BootCache 40

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.driver.AppleAHCIPort 329

com.apple.driver.AppleTopCaseHIDEventDriver 127

com.apple.driver.AirPort.BrcmNIC 1220.28.1a3

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleACPIButtons 6.1

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 6.1

com.apple.driver.AppleAPIC 1.7

com.apple.nke.applicationfirewall 183

com.apple.security.TMSafetyNet 8

com.apple.security.quarantine 3

com.apple.IOBufferCopyEngineTest 1

com.apple.kext.triggers 1.0

com.apple.driver.DspFuncLib 280.12

com.apple.kext.OSvKernDSPLib 526

com.apple.driver.AppleGraphicsControl 3.16.21

com.apple.driver.AppleSSE 1.0

com.apple.AppleGPUWrangler 3.16.2

com.apple.driver.AppleHDAController 280.12

com.apple.iokit.IOHDAFamily 280.12

com.apple.iokit.IOAudioFamily 206.5

com.apple.vecLib.kext 1.2.0

com.apple.AppleGraphicsDeviceControl 3.16.21

com.apple.iokit.IOAcceleratorFamily2 376.6

com.apple.iokit.IOSurface 209.2.2

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 6.0.2f2

com.apple.iokit.IOBluetoothHostControllerUSBTransport 6.0.2f2

com.apple.iokit.IOBluetoothHostControllerTransport 6.0.2f2

com.apple.iokit.IOSerialFamily 11

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.IOPlatformPluginFamily 6.0.0d8

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.iokit.IONDRVSupport 517.22

com.apple.driver.AppleSMBusController 1.0.18d1

com.apple.iokit.IOGraphicsFamily 517.22

com.apple.driver.usb.networking 5.0.0

com.apple.filesystems.hfs.encodings.kext 1

com.apple.iokit.IOAHCIBlockStorage 301.40.2

com.apple.driver.AppleThunderboltDPInAdapter 5.0.2

com.apple.driver.AppleThunderboltDPAdapterFamily 5.0.2

com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.3

com.apple.iokit.IOAHCIFamily 288

com.apple.driver.AppleActuatorDriver 1204.13

com.apple.driver.AppleHIDKeyboard 203

com.apple.driver.AppleHSBluetoothDriver 127

com.apple.driver.IOBluetoothHIDDriver 6.0.2f2

com.apple.iokit.IOBluetoothFamily 6.0.2f2

com.apple.driver.AppleMultitouchDriver 1204.13

com.apple.driver.AppleInputDeviceSupport 1201.8

com.apple.driver.AppleHSSPIHIDDriver 52

com.apple.driver.AppleThunderboltNHI 4.5.6

com.apple.iokit.IOThunderboltFamily 6.6.3

com.apple.iokit.IO80211Family 1200.12.2

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.driver.corecapture 1.0.4

com.apple.driver.AppleHSSPISupport 52

com.apple.driver.AppleIntelLpssSpiController 3.0.60

com.apple.driver.AppleIntelLpssGspi 3.0.60

com.apple.driver.AppleIntelLpssDmac 3.0.60

com.apple.driver.usb.AppleUSBXHCIPCI 1.2

com.apple.driver.usb.AppleUSBXHCI 1.2

com.apple.driver.usb.AppleUSBHostPacketFilter 1.0

com.apple.iokit.IOUSBFamily 900.4.1

com.apple.driver.AppleUSBHostMergeProperties 1.2

com.apple.driver.AppleEFINVRAM 2.1

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.driver.AppleEFIRuntime 2.1

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.iokit.IOBufferCopyEngineFamily 1

com.apple.driver.DiskImages 480.30.2

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleEffaceableStorage 1.0

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleUSBTDM 439.30.4

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.iokit.IOUSBMassStorageDriver 140.30.1

com.apple.iokit.IOSCSIBlockCommandsDevice 404.30.2

com.apple.iokit.IOSCSIArchitectureModelFamily 404.30.2

com.apple.iokit.IOStorageFamily 2.1

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.KernelRelayHost 1

com.apple.iokit.IOUSBHostFamily 1.2

com.apple.driver.usb.AppleUSBCommon 1.0

com.apple.driver.AppleBusPowerController 1.0

com.apple.driver.AppleSEPManager 1.0.1

com.apple.driver.IOSlaveProcessor 1

com.apple.iokit.IOReportFamily 31

com.apple.iokit.IOTimeSyncFamily 650.5

com.apple.iokit.IONetworkingFamily 3.4

com.apple.driver.AppleACPIPlatform 6.1

com.apple.driver.AppleSMCRTC 1.0

com.apple.driver.AppleSMC 3.1.9

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1

com.apple.kec.Libm 1

com.apple.kec.corecrypto 1.0


EOF

Model: MacBookPro12,1, BootROM MBP121.0171.B00, 2 processors, Intel Core i5, 2,7 GHz, 8 GB, SMC 2.28f7

Graphics: Intel Iris Graphics 6100, Intel Iris Graphics 6100, Built-In

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1867 MHz, 0x80AD, 0x483943434E4E4E424C54414C41522D4E5544

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1867 MHz, 0x80AD, 0x483943434E4E4E424C54414C41522D4E5544

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x133), Broadcom BCM43xx 1.0 (7.77.37.5.1a3)

Bluetooth: Version 6.0.2f2, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

Serial ATA Device: APPLE SSD SM0256G, 251 GB

USB Device: USB 3.0 Bus

USB Device: Internal Memory Card Reader

USB Device: Bluetooth USB Host Controller

Thunderbolt Bus: MacBook Pro, Apple Inc., 27.1


MacBook Pro with Retina display, iOS 10.3.3, null

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Apr 23, 2018 8:31 AM in response to blaze4ever In response to blaze4ever

Hi there, blaze4ever!
Thanks for reaching out to the Apple Support Communities! If I am understanding your issue correctly, your Mac is randomly shutting down while using iMovie and I’m happy to help! I recommend taking a look at this article to Get help with iMovie. Also, be sure to try opening iMovie while pressing the shift key on your keyboard to open a new project or test the issue by opening an old project from Finder where the issue has not occurred in the past.
Let me know the results and if you see the issue in other projects as well.

Apr 23, 2018 8:31 AM

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User profile for user: blaze4ever

Question: Macbook pro shutting down under load