voice navigation
when using my iPhone 8 to navigate, the voice navigation is disabled when I have the power cord plugged in. Any ideas? We use this when traveling and need to plug the power in.
iPhone 8, iOS 11.3
User profile for user:
Joseph_S.
User level:
Community Specialist
Hello Hlkattner,
Thank you for using Apple Support Communities! I understand that voice navigation is disabled on your iPhone 8 when connected via Lightning to USB cable. I would be happy to help explore some solutions for this issue with you.
The following support article provides some troubleshooting steps to try for this issue:
Use Maps and Bluetooth on your iPhone and iPad - Apple Support
You may also want to check which audio source is selected from the Control Center on your iPhone 8:
Use and customize Control Center on your iPhone, iPad, and iPod touch - Apple Support
Specifically, follow the steps in this section:
If your iPhone 8 is paired to a car stereo using CarPlay, check out the following resource for additional troubleshooting steps:
Set up CarPlay with your iPhone - Apple Support
If you're still experiencing the behavior after trying those steps, some helpful information to know would be: does audio from other apps play on the iPhone when plugged in to the charger? Is the audio being played from the iPhone or a car stereo? Is the iPhone paired to any Bluetooth devices when this happens?
Cheers!
Thank you for using Apple Support Communities! I understand that voice navigation is disabled on your iPhone 8 when connected via Lightning to USB cable. I would be happy to help explore some solutions for this issue with you.
The following support article provides some troubleshooting steps to try for this issue:
Use Maps and Bluetooth on your iPhone and iPad - Apple Support
You may also want to check which audio source is selected from the Control Center on your iPhone 8:
Use and customize Control Center on your iPhone, iPad, and iPod touch - Apple Support
Specifically, follow the steps in this section:
Control audio
Press deeply or touch and hold the audio card in the upper-right corner of Control Center to quickly play, pause, and control the volume of your favorite song, podcast, and more. Tap
to switch the audio output to speakers, headphones, Apple TV, or another audio device.
You might also see cards for nearby devices that you can control audio playback for. Just tap a card to control audio for that device. You can also use the cards to create a shared music queue with friends.
If your iPhone 8 is paired to a car stereo using CarPlay, check out the following resource for additional troubleshooting steps:
Set up CarPlay with your iPhone - Apple Support
If you're still experiencing the behavior after trying those steps, some helpful information to know would be: does audio from other apps play on the iPhone when plugged in to the charger? Is the audio being played from the iPhone or a car stereo? Is the iPhone paired to any Bluetooth devices when this happens?
Cheers!