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Question: How can I access my files on my cloud?

I have files stored on icloud and am having difficulty getting to my cloud to view them. Any suggestions?

iPhoto '11, Mac OS X (10.6.7)

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Apr 23, 2018 5:19 PM in response to janicefromchester In response to janicefromchester

Hello Janice,

Thank you for using Apple Support Communities! I understand that you are unable to view files stored in iCloud on your Mac. I would be happy to help provide some additional information.

It looks like you indicated your Mac is running OS X 10.6.7. The minimum OS X version required to view files via the iCloud Drive is OS X 10.10 (Yosemite) or later. To view files via iCloud.com, Safari 7 or later is needed. You can view the system requirements for iCloud here:

System requirements for iCloud - Apple Support

You may be able to update the software on your Mac in order to access iCloud features. The following support article provides additional steps how to do so:

How to update the software on your Mac - Apple Support

Specifically, check out this section:

If you're using OS X Snow Leopard or Lion, get OS X updates by choosing Software Update from the Apple () menu.

Learn how to upgrade to the latest macOS, which includes the latest Safari and App Store.


If you plan on upgrading the software on your Mac, it's a good idea to back up your data first. Learn about ways to make a backup of your Mac here:

How to back up your Mac - Official Apple Support

Take care!

Apr 23, 2018 5:19 PM

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Question: How can I access my files on my cloud?