Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: I can’t answer calls on anything and take videos with sound.

My phone was really slow so I turned it off to restart it and it ended up updating and restoring my phone completely. Since then I can’t answer any calls on Facebook, phone, Snapchat etc..

I also can’t take videos on my phone on the same apps.


I have tried everything and really can’t figure out why.


Someone please help! I really don’t want to replace my phone.

Posted on

Reply

Page content loaded

Apr 24, 2018 6:12 AM in response to Tahzz In response to Tahzz

Hi there, Tahzz!
Thanks for reaching out to the Apple Support Communities! It sounds like you have been having issues with not being able to make or receive calls and not being able to make videos with sound and I am happy to help! At this point, it would be a good idea to be sure there is not a software issue as the root cause of this for you.



Let me know the results and take care!

Apr 24, 2018 6:12 AM

Reply Helpful
User profile for user: Tahzz

Question: I can’t answer calls on anything and take videos with sound.