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Iphone brightness gets low while using

Device:- iphone X

software:- 11.3.1

while using phone for playing games or while watching videos brightness get low and it show full in control centre. brightness does not increase after that. brightness toggle does not work between/around 75% above. I haven’t got any part replacement. What should I do ?

Posted on Apr 25, 2018 3:27 AM

Reply
Question marked as Best reply

Posted on Apr 26, 2018 6:40 AM

Hi, MustafaKohari.


It seems that the display of your iPhone X dims while you're using it. Great job in checking the brightness control in the Control Center, but apparently it's not working as expected. I'm happy to help.


Restart your iPhone, iPad, or iPod touch -- Restart your iPhone. Once it's returned to the Home screen, test the issue.


How to back up your iPhone, iPad, and iPod touch -- If restarting your iPhone didn't resolve the issue, please be sure to have a fresh backup to keep your personal information safe. In order to back up your Health data, the backup needs to be encrypted. iCloud does this automatically, but iTunes doesn't. If you'd like to use iTunes to back up your iPhone, refer to this article: About encrypted backups in iTunes


If you can't update or restore your iPhone, iPad, or iPod touch -- Even though the title of the article isn't specific to your issue, the section titled "Put your device in recovery mode and set it up again" will walk you through all the steps to reinstall the iOS software on your device. Test the issue once again.



Let me know how that goes.


Take care!

3 replies
Question marked as Best reply

Apr 26, 2018 6:40 AM in response to MustafaKohari

Hi, MustafaKohari.


It seems that the display of your iPhone X dims while you're using it. Great job in checking the brightness control in the Control Center, but apparently it's not working as expected. I'm happy to help.


Restart your iPhone, iPad, or iPod touch -- Restart your iPhone. Once it's returned to the Home screen, test the issue.


How to back up your iPhone, iPad, and iPod touch -- If restarting your iPhone didn't resolve the issue, please be sure to have a fresh backup to keep your personal information safe. In order to back up your Health data, the backup needs to be encrypted. iCloud does this automatically, but iTunes doesn't. If you'd like to use iTunes to back up your iPhone, refer to this article: About encrypted backups in iTunes


If you can't update or restore your iPhone, iPad, or iPod touch -- Even though the title of the article isn't specific to your issue, the section titled "Put your device in recovery mode and set it up again" will walk you through all the steps to reinstall the iOS software on your device. Test the issue once again.



Let me know how that goes.


Take care!

May 1, 2018 5:28 AM in response to MustafaKohari

Thank you for getting back to us with that information, MustafaKohari. It's appreciated.


How to back up your iPhone, iPad, and iPod touch -- If you didn't back up your iPhone previously, please be sure to do so.


Restore your iPhone, iPad or iPod touch to factory settings -- This process will completely wipe the iPhone to allow a fresh copy of the iOS software to be installed. The first time through, select "Set up as a new iPhone". Feel free to sign into iTunes & App Store and iCloud. Sync a few videos and games to your phone to test the issue. If everything is working as it should, use the "Restore from a backup" link located in the "Get Help" section.


Apple - Support - Product Selection -- If the screen of your iPhone is still going dim during use, it's time to contact Apple Support. They will be able to troubleshoot the issue further with you, and they can supply all of your service options.


Cheers!

Iphone brightness gets low while using

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