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iPhone X "A device attached to the system is not functioning"

I have been trying to transfer videos from my iPhone to my PC for hours and have not been able to do so because of this error message. Mentioned in the title of this post. I have tried multiple USB ports on my computer and I get lucky sometimes where I'm able to transfer one video or picture over but when that one is finished and I try to transfer another it stops working and the error message pops up again. The windows photo app doesn't even work. It pretty much says the same error message. I tried transferring videos to a mac and it worked just fine. I'm getting frustrated because it's beginning to seem like Apple makes using an iPhone with a PC complicated and buggy on purpose. If it works fine on a mac but not a pc, that's something to question. I don't think this error has anything to do with my computer because I am able to do updates, back up my iPhone, things like that without a problem. Its only when I try to transfer videos is when I get this error message. I've been transferring videos from my iPhone's to my pc for years, the same way without a problem. Its only when I got the X have I been having this issue. Any ideas?

iPhone X, iOS 11.3.1, null

Posted on Apr 25, 2018 7:41 PM

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Question marked as Top-ranking reply

Posted on Apr 29, 2018 12:50 AM

Hey Jacob!


I had this same issue to and tried this out and videos for me are able to be transferred to my PC from Iphone X now

Try This:

Settings > Photos > Where it says "Transfer to Mac or PC" Select "Keep Originals"


Hope it helps man!


- Alec

37 replies

iPhone X "A device attached to the system is not functioning"

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