Apple Event: May 7th at 7 am PT
I recently changed my Apple ID info which works well with my iTunes but it won't work with my 2nd generation Apple TV??? Maybe it locked? But they didn't not send me a message that it locked.
MacBook Pro, iOS 6.0.2
With the second generation Apple TV the password and authentication code are entered together, the authentication code is the part that has a limited time, but as they are entered together it means it's really all time limited.
You should be able to append the code to your password and enter that (i.e. if your password is ABC and your code is 123, enter ABC123).
It seems from some comments posted in these communities that for some people an authentication code is issued once the password is entered which consequently fails to work and in other instances, no authentication code is issued at all.
Regardless of which way things happen for you, it seems the best approach is not to enter the password in the first instance but go straight to a trusted device and generate a code yourself (Settings ➔ Apple ID(Top) ➔ Password & Security ➔ Get Verification Code) and then enter the password and code as suggested above (ABC123)
With the second generation Apple TV the password and authentication code are entered together, the authentication code is the part that has a limited time, but as they are entered together it means it's really all time limited.
You should be able to append the code to your password and enter that (i.e. if your password is ABC and your code is 123, enter ABC123).
It seems from some comments posted in these communities that for some people an authentication code is issued once the password is entered which consequently fails to work and in other instances, no authentication code is issued at all.
Regardless of which way things happen for you, it seems the best approach is not to enter the password in the first instance but go straight to a trusted device and generate a code yourself (Settings ➔ Apple ID(Top) ➔ Password & Security ➔ Get Verification Code) and then enter the password and code as suggested above (ABC123)
What happens when you attempt to log in on Apple TV? Are you only seeing the computers and settings icon on the main menu screen?
Note: If your account uses 2 factor authentication you need to enter the code after your password, on the same line. There is a time limit.
I am able to type in Apple ID , password, & authenticity numbers. Then it tell me all is incorrect .. unable to sign in. My husband did it too Lots of times but it did not take it. Maybe it locked but it does not indicate that.
I know the authenticity numbers have a time limit. But is the Apple ID process time limited too? It takes long to put in all those numbers and letters and they don’t tell you their process is time limited.
Are you aware that the process is time limited?
Thanks to you and others. I made it a point to speed up process and I changed TVs. Seems this helped! I got it set up & going on to rent my movie. Very appreciative of you guys! :)
My Apple tv is locked because it won't take my Apple ID info
