iPhone 7 stuck on restoration error -1

This afternoon, my iPhone 7 started randomly restarting and then it was in a constant restart loop where it shows the apple emblem screen and then shuts off over and over again. I put it in recovery mode so I could hook it up to iTunes and restore it. This same thing happened a week ago but I was able to successfully restore it last time. This time, I am not as lucky.


I attempted to restore it multiple times. The first 2 times it gave me an instant error. Now, it has a progress bar that loads to a little bit over half way on my phone with the apple emblem screen and then iTunes gives me this error:User uploaded file

I've watched multiple videos and read many articles and none helped with my situation or specifically helped with my certain error code.


I really need help here.

Thanks,

Ryan

iPhone 7, iOS 11.3.1

Posted on Apr 27, 2018 8:46 PM

Reply
1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 7 stuck on restoration error -1

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.