Offloaded apps dont want to download.

Some of my apps are offloaded. I tried getting them back but it won’t budge. The app doesn’t even go to the “waiting” part. It’s doing it with every offloaded app. I have tried restarting my phone, logging out of my Apple ID, and checking my Wifi and cellular connection. I have tried installing new apps too and it doesn’t do anything. The “updates” section of the app store doesn’t load at all either. I have and IPhone 6s Plus and IOS version 11.3.1 How do I fix this? Please help!

User uploaded file

User uploaded file

Posted on Apr 27, 2018 11:43 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 28, 2018 12:17 AM

Hi

Go to iCloud make sure iCloud back up is on Then backup now over your wifi.

Then go to settings down to reset Restore iPhone back to factory settings.

Set back up over your wifi when it asks if you want to use iCloud backup Say yes to get your apps and data back this will get rid of any bugs.

Cheers

Brian 🇬-1F1E7;

3 replies
Question marked as Top-ranking reply

Apr 28, 2018 12:17 AM in response to Anonymousreader

Hi

Go to iCloud make sure iCloud back up is on Then backup now over your wifi.

Then go to settings down to reset Restore iPhone back to factory settings.

Set back up over your wifi when it asks if you want to use iCloud backup Say yes to get your apps and data back this will get rid of any bugs.

Cheers

Brian 🇬-1F1E7;

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Offloaded apps dont want to download.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.