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Your PC/Device needs to be repaired

I’m getting this error on my MacBook Pro, and I’ve seen other people with the same error with bootcamp, but the strange thing here is i bought my Mac from an Apple store, and have never used boot camp, so windows has never been running on this machine. I hadnt downloaded anything new or done anything I hadn’t done before but while I was eating dinner I heard my computer restart and got this. When I press F8 it gives me the error with the windows efi file and when I press F1 it restarts with the same problem. I’ve tried resetting the NVRAM as well as the SMC, I’ve used disk utility to repair the disk and os files, and I’ve had it running in recovery mode for 24 hours twice trying to reinstall Mac OS but it kept getting stuck. I know I probably can’t fix this without bringing it in to a store, unless someone has any ideas, but my main question is how did this happen? This is a windows error and I’ve never even run windows on this computer.User uploaded fileUser uploaded fileUser uploaded file

Posted on May 1, 2018 8:34 PM

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Posted on May 2, 2018 12:41 AM

Firstly, I hope you have an external backup of your data, Time Machine at least. Then, in the High Sierra Recovery Disk Utility, you need to go to the View menu and select "show all devices". If a Bootcamp partition is in place, it should show up. Though I think it has not got as far as actually installing anything.


Have you tried an Option boot, to see all alternatives on offer, or a Safe Mode boot, to avoid loading spurious installers?


https://support.apple.com/en-us/HT201262


Etrecheck will give you an account of what is running on your computer, so if you paste the results here, maybe the problem can be resolved.


https://etrecheck.com

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Question marked as Best reply

May 2, 2018 12:41 AM in response to Masterofpi3.14

Firstly, I hope you have an external backup of your data, Time Machine at least. Then, in the High Sierra Recovery Disk Utility, you need to go to the View menu and select "show all devices". If a Bootcamp partition is in place, it should show up. Though I think it has not got as far as actually installing anything.


Have you tried an Option boot, to see all alternatives on offer, or a Safe Mode boot, to avoid loading spurious installers?


https://support.apple.com/en-us/HT201262


Etrecheck will give you an account of what is running on your computer, so if you paste the results here, maybe the problem can be resolved.


https://etrecheck.com

May 2, 2018 8:40 AM in response to Rudegar

Really not sure what happened and option booting didnt quite work but I was in recovery mode and quit the recovery tools and it gave me an option to restart. Then it asked me to choose a disk to boot on, and there was only a macos disk. I booted on that and everything is working now. I think boot camp was glitching or something and trying to boot windows when there was no partition for it. Thanks for the help!

Your PC/Device needs to be repaired

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